At Klaviyo, the partnerships team prides themselves on being marketing and product experts. As a Principal Partner Manager, you will be responsible for building a long term, deep, and mutually-beneficial relationship with Klaviyo’s Global System Integrations, Regional System Integrators and key Agency Holding Groups. You will leverage strong consultative skills to understand your partners’ business model and define a services offering to help bring Klaviyo's value to our joint B2C customers. 

In this role you are responsible for building, cultivating and managing relationships with Klaviyo mid-market and enterprise partners, articulating the value of Klaviyo, differentiating Klaviyo from other solutions, managing business development opportunities (and co-selling) to/from your partners, driving co-marketing alongside the ecosystem marketing team, acting as a thought leader in our space, and coaching your partners on how to grow their business, including their profitability, with Klaviyo.

How you'll make a difference:

• Act as a key member of the Mid-Market go to market team, working in collaboration with Sales and Marketing. 
• Work with the APAC regional team to build and establish a book of business in the Mid-Market and enterprise partnerships space (Global System Integrations, Regional System Integrators, Agency Holding Groups), managing relationships with key leaders & decision makers at these organizations. 
• Become a trusted advisor to your network of partners. 
• Build and manage a lead referral pipeline with your partner portfolio.
• Work to understand a partner’s organization structure and business goals.
• Develop a long-term strategy with your partner to help them meet their business goals alongside Klaviyo.
• Act as a consultant to help our partners build or optimize their offerings around Klaviyo.
• Become a product expert on Klaviyo and adept at presenting how Klaviyo services and software can help a partner improve their business.
• Be comfortable operating with and exceeding revenue-focused goals.
• Bring your creative thinking, strategies, and ideas to advance Klaviyo’s values, build our culture, and execute on our vision for the future.
• Drive co-marketing with our partners.
• Travel: up to 25%, to meet and develop relationships with our agency partners / events.

Who you are:

• A seasoned and accomplished partnerships manager with a strong network of APAC focussed GSIs and leading agencies capable of producing Mid-Market and Enterprise pipeline. 
• Are adept at influencing and relationship building with key stakeholders.
• Are thoughtful, engaging, and energetic.
• Have partnered with a GSI/SI to build out a new service offering based on a new SaaS solution. 
• Have experience in marketing technology, Data or AI SaaS solutions. 
• Have experience with large B2C customers in retail, e-commerce and consumer products. 
• Obsessed with understanding your customer or partner.
• Comfortable operating independently.
• Comfortable presenting in large groups & showcasing yourself as a thought leader in our industry.
• Proactively solicit and act on feedback from your customers, partners, and peers.
• Have a positive outlook and excellent written and verbal communication skills.
• Have 9 - 12 years of SaaS account management, channel and/or sales experience.
• Work collaboratively with enablement, Customer Success, Sales, Marketing and Product to introduce and educate partners on new enhancements to Klaviyo’s platform.
• Bring your thinking, strategies, and ideas to advance our company’s values, unique culture, and vision for the future.
• Eligibility to work in Australia without restriction.