Application Support Engineer

Posted:
9/24/2024, 10:44:35 PM

Location(s):
Hyderabad, Telangana, India ⋅ Telangana, India

Experience Level(s):
Mid Level ⋅ Senior

Field(s):
IT & Security

Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Network Infrastructures
Good to have skills : AAAP (Accenture Advanced Analytics Platform)
Minimum 5 year(s) of experience is required
Educational Qualification : As per Accenture norms

Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of network infrastructures and resolving any technical issues that may arise. Your expertise in troubleshooting and problem-solving will be essential in maintaining the efficiency and reliability of our systems. Roles & Responsibilities: - Expected to be an SME, collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Ensure the smooth functioning of network infrastructures. - Troubleshoot and resolve technical issues related to network infrastructures. - Collaborate with cross-functional teams to identify and address system vulnerabilities. - Implement preventive measures to ensure the security and stability of network infrastructures. Professional & Technical Skills: - Must To Have Skills: Proficiency in Network Infrastructures. - Good To Have Skills: Experience with AAAP (Accenture Advanced Analytics Platform). - Strong understanding of network protocols and technologies. - Experience in configuring and troubleshooting network devices. - Knowledge of network security principles and best practices. - Familiarity with network monitoring tools and techniques. - Ability to analyze and interpret network performance data. - Excellent problem-solving and troubleshooting skills. Additional Information: - The candidate should have a minimum of 5 years of experience in Network Infrastructures. - This position is based at our Hyderabad office. - A degree in a relevant field is required.

As per Accenture norms

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 750,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com

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Accenture

Website: https://accenture.com/

Headquarter Location: Dublin, Dublin, Ireland

Employee Count: 10001+

Year Founded: 1989

IPO Status: Public

Last Funding Type: Grant

Industries: Business Information Systems ⋅ Construction ⋅ Consulting ⋅ Information Services ⋅ Information Technology ⋅ Infrastructure ⋅ Management Consulting ⋅ Outsourcing