McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

Company Profile

McKesson Corporation is a global leader in healthcare supply chain management solutions, retail pharmacy, community oncology and specialty care, and healthcare information solutions. McKesson partners with pharmaceutical manufacturers, providers, pharmacies, governments, and other organizations in healthcare to help provide the right medicines, medical products, and healthcare services to the right patients at the right time, safely and cost-effectively.

United by our I2CARE shared principles, our employees work every day to innovate and deliver opportunities that make our customers and partners more successful - all for the better health of patients. McKesson has been named a “Most Admired Company” in the healthcare wholesaler category by FORTUNE, a “Best Place to Work” by the Human Rights Campaign Foundation, and a top military-friendly company by Military Friendly. For more info, visit www.mckesson.com.

We take pride in our culture of connection and believe in a workplace where everyone can be their full, authentic self. We welcome and encourage veterans, individuals with disabilities and others with diverse perspectives to join our growing team. Your unique perspective and experience are valuable assets that can translate into a rewarding career path with us.

Job Summary

McKesson has an opening for a Senior Business Systems Analyst.

Key Responsibilities 

• Troubleshoot, build, and maintain the practice management system to support operations in the practice management system for the US Oncology Network.  Collaborate with software vendor (s) to meet our markets’ needs. Act as an escalation and subject matter expert in the practice management system software.

• Collaborates with business stakeholders to execute project work. This will include the need to analyze existing processes and systems and develop innovative solutions to business problems. This will include interoperability, implementation of delivered practice management system enhancements, and customizations.

• Work closely with stakeholders to gather requirements, understand business needs, and translate them into functional specifications.

• Monitor routine system jobs and routines to ensure completion, intervening when necessary.

• Work to build, test, and implement changes, including enhancements and break fixes. Evaluate the impact of all changes against the existing features, functionality, and connected systems.

• Requires availability after normal business hours for application testing, emergency troubleshooting, scheduled maintenance, and the implementation of off-hours changes.

Minimum Requirements & Education

• 7+ years’ experience creating and executing test plans, test cases, and conducting system testing is required.

• Bachelor’s degree in computer science or equivalent discipline or 7+ years of equivalent work experience required.

Critical Skills

• 7+ years’ experience with athenaIDX architecture, administration, and maintenance preferred.

• 7+ years’ experience with customer requirement gathering, system design, change management preferred.

• 5+ years’ experience with customer service or customer relationship management highly desirable.

• Experience with ServiceNow ticketing application preferred.

• Excellent written and verbal communication skills.

• Ability to clearly articulate ideas and information.

• Strong attention to detail to ensure accuracy in written and verbal communication.

• Ability to effectively use communication tools and technologies (e.g., Microsoft Outlook, Microsoft Word, Microsoft Excel, Smartsheet)

Additional Skills & Key Traits

• Mentoring and Coaching: Senior Business Systems Analysts may have the opportunity to mentor and coach junior analysts or other team members. This involves knowledge sharing, providing guidance, and helping others develop their skills.

• Collaboration and Teamwork: Break fix resolution and project execution will often involve multiple stakeholders, including business analysts, IT teams, customers, and vendors.  This analyst must be able to work in a team environment, fostering collaboration, and coordination to ensure the successful implementation and ongoing support of athenaIDX as it grows and evolves.

• Communication Skills: Effective communication is crucial for a Senior Business Systems Analyst. Requires thorough and timely documentation in support tickets, project tickets, and change requests. Requires clear and meaningful communication to customers, vendors, and colleagues. Requires effective follow up on communication where required by company mandated service level agreements.

• Attention to Detail: System maintenance and administration requires precise data governance and adherence to standards. Monitor and act upon vendor and industry standards ensuring understanding, appropriate next steps, communicating to our market customers as appropriate, and in collaboration with our vendor and revenue cycle leaders.

• Adaptability: The revenue cycle landscape is fluid with new standards, regulations, and improved technologies. The analyst must be adaptable and willing to learn and master new tools, protocols in collaboration with our practice management system vendor.

• Vision and Strategy: A Senior Business Systems Analyst should have a clear vision of how technology and systems can support the organization's strategic goals. They should be able to align their work with the broader business objectives and communicate this vision to stakeholders.

• Overall, a successful business systems analyst combines their functional expertise and technical understanding, excellent problem-solving skills, effective communication abilities, and an understanding of our customers’ and vendors business processes.

Working Conditions

• Remote work environment.

• Able to travel domestically 5% of the time.

• Must be authorized to work in the US unrestricted – This position is not eligible for sponsorship.

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.

Our Base Pay Range for this position

$102,800 - $171,300

McKesson is an Equal Opportunity Employer

 

McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

 

Join us at McKesson!