Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Sun Solaris Server Management
Good to have skills : Linux
Minimum 7.5 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and manage system performance, ensuring that all applications run smoothly and efficiently. You will engage in problem-solving activities, utilizing your expertise to enhance system functionality and user experience, while also documenting processes and solutions for future reference. Your role will be pivotal in maintaining the integrity and reliability of business operations, making you an essential part of the team.

Roles & Responsibilities:
- Expected to be an SME.
- Collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Facilitate knowledge sharing sessions to enhance team capabilities.
- Monitor system performance and implement improvements as necessary.

Professional & Technical Skills:
12+ years Expert-level hands-on experience of Oracle Solaris and Linux system administration
Experience with hardware such as SPARC servers
Manage and maintain Oracle Solaris Zones, Logical Domains (LDoms), and Solaris/Veritas clustering technologies.
Demonstrated Experience in handling day-to-day Solaris & Linux operating system installation, migration, Automation and break-fix support.
Knowledge and expertise of High availability/Pacemaker Clusters.
Good exposure on different flavors of Linux. Especially SUSE, REDHAT
Good Team Management Skills
Good analytical and troubleshooting skills
Performance management, storage and Network troubleshooting.
Knowledge on Ticketing tools – Service Now Preferred. Knowledge on Incident, Problem and change management
Good Team Management skills
Ability to structure and draft technical documentations
Strong working knowledge of ITIL processes
Flexibility to work as per Client requirements.
Automation and innovation centric approach with awareness of the available tools
Oracle Solaris certifications
Solaris CDOM, LDOM, Zone understanding and concepts of Live migrations.
Expertise in Linux system administration
Daily operational RUN support experience of Linux workloads on Azure/AWS Cloud platform.
Automation using Ansible, Puppet, Terraform
Knowledge of industry best practices for security and compliance
Good Exposure on patching and vulnerability remediations.
Azure Kubernetes services or OpenShift experience


Additional Information:
- The candidate should have minimum 7.5 years of experience in Sun Solaris Server Management.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

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