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Job Description
- Develop and maintain the incident and loss management regulation.
- Maintain the bank wide end-to-end Incident & Loss, Fact Finding and BCM activities.
- Provide data quality assurance (QA) to incident and loss data.
- Track Incident action plans to closure.
- Continuous improvement of incident data quality, to ensure business value of reporting.
- Fulfill the BOT Loss Data Pooling requirement and BOT Operational Risk Management Guidelines.
- Execute on regulatory reporting requirements, including quarterly BOT loss data pooling, quarterly fraudulent transactions for BOT, loss by business Lines for BOT audit and notification to BOT of significant incidents.
- Provide data preparation for management reporting, including RMC report for the Risk Management Committee.
- Ensure Risk Culture are well communicate and support Risk Culture Activities.
- Able to manage and response on Incident management and Crisis Management activities. E.g. Set up and orchestrate war room.
- Able to conduct walkthrough exercise and conduct table top exercise as per risk based scenario.
- Conduct fact finding process for forensic and action plan are well implemented.
Job Qualification
- Bachelor's or master’s degree in Business Administration, Economics, Risk Management, or related fields
- At least 5 years of work experience in Operational Risk Management, incident and loss management, and problem management, operational forensic and fact finding, and Business continuity management
- Strong communication, negotiation, and presentation skill
- Excellent stakeholder management
- Able to use Copilot, PowerAutomation, PowerApp, PowerBi as a foundation level
- Relevant banking background will be an advantage, experience with technology related incidents will be an advantage
- Good command of English is a plus
We're committed to bringing passion and customer focus to the business.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us.