Services Master Data Specialist

Description -

Job Summary
Provide comprehensive support for new product setup, price updates and ad hoc reports. Resolve moderately complex customer issues. Address complex sku system dependencies and ensure accurate data entry.

Responsibilities
• Provides day-to-day support for data processing, case management and service bundling.
• Prepares and maintains reports.

• Setup and maintain services list prices for WW and regional.
• Helps in solving moderately complex data issues and proactively follows up to support stakeholders.
• Ensures accurate documentation and record maintenance to support overall services operations.
• Communicates effectively with both internal teams and external stakeholders.

• Develops a strong understanding of the company's products or services to answer stakeholder queries effectively.
• Assists in training and onboarding new team members, helping them understand processes and tools.

Education & Experience Recommended
• High School Diploma and University Graduate.
• Typically has 6-8 years of related work experience, preferably familiar with SAP.

Knowledge & Skills
• Data Entry
• Digital Transformation
• Master Data structures
• SAP Applications

Cross-Org Skills
• Effective Communication
• Results Orientation
• Learning Agility
• Digital Fluency
• Customer Centricity

Impact & Scope
• Impacts department and leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives.

Complexity
• Works on assignments that are complex in nature and require initiative and technical/specialized knowledge to resolve problems and/or develop recommended solutions.

Disclaimer
• This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.
 

Job -

Sales Operations

Schedule -

Full time

Shift -

No shift premium (India)

Travel -

Relocation -

Equal Opportunity Employer (EEO) - 

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

If you’d like more information about HP’s EEO Policy or your EEO rights as an applicant under the law, please click here: Equal Employment Opportunity is the Law Equal Employment Opportunity is the Law – Supplement