In this role, you will be part of the Global Business Services team at IDEXX, and more specifically the Employee Expenses team. You will be focusing on responsibilities related to processing employee expense reimbursements for the Europe, Middle East, Africa (EMEA) region, as well as working with team members in other regions. If you are an ambitious, detail-oriented individual, interested in developing your career in a highly international environment, this could be the role for you. 

What You Will Be Doing:

Credit Card Programs (EMEA)

• You will maintain a shared mailbox.
• You will manage the day-to-day operations around the administration of T&E credit cards: applications and cancelations, maintain limits, amend program according to employee movements, confirmation of acceptance of card rules, follow up with external provider.
• You will provide daily follow-up on the Workday notifications related to EMEA Cardholders to pro-actively reach out to managers and ensure proper closing of the cards in case of terminations, blocking the cards in case of pro-longed leave, etc.
• You will follow up on delinquent accounts with users, escalations and payment delays due to technical issues or inappropriate usage of corporate cards.
• You will follow up on credit balances on the accounts, to ensure that money is refunded to IDEXX.
• You will perform manual reconciliation of payment deductions for Centrally Billed programs against expenses submitted by cardholders.
• You will support credit card renewal process.
• You will perform manual entry of card asset in Workday and assignment to employee profile.
• You will act as the escalation contact with EMEA external card providers, in charge of addressing issues with card vendors and following through resolution.
• You will ensure application of EMEA regional and global policies. Highlight deviations.
• You will push through enhancements applicable to IDEXX.

Concur (EMEA)

• You will act as European travel and expense (T&E) contact person and subject matter expert (SME). This involves but is not limited to the following activities: daily business support, mailbox, communication of important changes and updates to EMEA Concur users, follow up on action items, managing internal and external escalations, and coordinating through resolution. Handle errors coming from Workday, new hire, relocation, changes of cost centers and reporting lines.
• You will assign Central Card transactions in Concur to correct employee (guest bookings).
• You will be responsible for monitoring unsubmitted and unassigned transactions from corporate card programs within Concur, and for following up for resolution. Implement any corrective actions agreed upon.
• You will follow up on updates to online tool & testing, amend training material to include new enhancements. Assist with changes to audit configuration rules and any user testing.
• You will develop and/or conduct training programs in field of expertise.
• You will be the subject matter expert on the Expense Policy and the Corporate Card policy, and company processes related to T&E, corporate cards, etc.
• You will perform concur clearing in SAP, follow up on any discrepancies.
• You will provide daily monitoring of the SAP Spool reports, Auto-notifications from Concur, etc. and follow up on errors.
• You will audit submitted reports in Concur.​

Reporting Support

• You will create and distribute data reports using Concur Intelligence.
• You will suggest system and process improvements.
• You will clarify late payment fees to employees upon queries.
• You will be responsible for sharing any updates to the EMEA Cardholder community.

What You Will Need To Succeed:

• High School degree or equivalent combination of education and experience required. Associates degree or equivalent preferred.
• Data entry skills, including accuracy and speed in a fast-paced, time-critical environment.
• Ability to work with variety of systems and databases. SAP knowledge preferred.
• Detail-oriented, patient and thorough.
• Good customer service skills, with ability to exchange information with wide variety of people.
• Verbal and written communication skills.
• Organized with ability to multi-task.
• Ability to work both individually and as a team player.
• PC skills, including Microsoft Office.

Why IDEXX?

We’re proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from disease. We have customers in over 175 countries and a global workforce of over 10,000 talented people. 

So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement. 
  
Let’s pursue what matters together.  

IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.  

IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.

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