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Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary
CVS is seeking an Operational Excellence Leader for our Lumberton, New Jersey location. This role is responsible for being a key member of the team to lead and drive projects and culture to improve safety, quality, delivery, and productivity of the operations. The Operational Excellence Leader will identify, lead and drive change within the operation through data analytics, engineering methodologies, and lean tools to deliver higher levels of performance in safety, quality, delivery, and cost

This position reports to the Regional Senior Manager and may manage CI resources. This role will interface with employees at all levels and functions across the operation. Some specific responsibilities include leading continuous improvement and support improvement of the key KPIs at the facility, optimization of labor management systems (LMS), lean implementation to enable root cause identification and elimination of waste, and process engineering/improvement.

This role will also travel up to 25% to support nearby location(s).

Core responsibilities include:

• Safety, Quality & Delivery: This role will be responsible for delivering capacity improvements to the operations by identifying and executing kaizens to remove bottlenecks, increase storage density, and ultimately meet customer demand. Responsible for identifying and improving safety at the site through use of technology, layout, improved ergonomics, and process. Responsible for helping to deliver world class quality by supporting sites with problem solving techniques to get to root cause and problems are made visible to solve.
•  Process Engineering:  Applies engineering methodologies/tools such as product slotting, studying labor standards (time studies), layouts and optimization of flow, and resource modeling to improve processes and drive waste reduction for distribution and inventory control operations. Help lead and contribute to site strategy and execution of process improvement initiatives with a primary focus on picking operations (full / split case), replenishment setup to minimize travel, and JIT inventory replenishment to drive higher throughput. Optimizing WMS and LMS standards to ensure process optimization and accurate process standards.
•  Lean: This role will be looked at to be the site expert in lean manufacturing and will support the team meet business objectives. Manages and completes high impact CI projects across the operation that lead to improved business results. Assesses CI initiatives and provides input and recommendations on future activities. Demonstrate a high level of competency in wide range of lean tools. Coaches employees in the use and implementation of CI & Lean principles. Support facilitation and execution Kaizen Events through all stages (A3 charter ideation / creation, pre-work identification and completion, delivery of results in Kaizen week, regular follow up and follow through on sustainment). Improving effectiveness of tier meetings, establishing/improving standard work, value stream mapping, creating a shared vision, implementing poke-yoke, and coaching process owners on how to use lean methods to achieve operational excellence.
• Data Engineering: Contribute or lead changes and projects related to data engineering adding data collection where not present. Translate data to information to aid in decision making and problem solving including but not limited to improved traceability, performance dashboards, performance reports, or Andon/escalation systems at the site. Will strongly use data to support and drive process and performance management decision with the operations team. Responsible for maintaining standards to drive informed decision making.
• Project & Change Management – The individual will be responsible for planning and executing multiple projects at the same time and utilize good project management skills by managing risk, understanding critical path and dependencies to meet project goals on time.  This individual and kaizen partners must have robust follow through on changes to ensure success.  Be able to see opportunities for improvement, put together a financial business case and project plan to initiate process optimization and accurate process standards.
• Automation: Contribute to the requirements specification development of automation improvements to the facility with implementation of key process technologies including but not limited to AMR/AGV, sortation systems, and picking systems (PTL/PTV), packaging systems, and other poke-yoke controls.

Required Qualifications

• Bachelor’s degree in Industrial Engineering, Manufacturing Engineering or related engineering/science field- 3+ years experience in a manufacturing or distribution center environment
• Experience managing projects and very experienced in change management
• Demonstrated success and experience in Lean Manufacturing Concepts (Leader Standard Work, Visual Management, Value Stream Mapping, Kaizen, 5S)
• Strong analytical thinking and problem solving skills and working with data/reports.
• Strong interpersonal & communication skills, self-motivated, customer oriented, multitasking, and successful at managing multiple priorities and tasks
• WMS, ERP, MES, or LMS systems and database structure experience
• Knowledge of MS Office applications
• Good verbal and written communications skills in English

Preferred Qualifications

• 5+ years experience in a manufacturing or distribution center environment
• 3+ years of demonstrated success and experience in Lean Manufacturing, Continuous Improvement, or Operational excellence in manufacturing or warehouse operation
• Standards based time and motion study systems such as MOST and MTM
• Manhattan or INFOR WMS system experience
• Experience with Microsoft Azure Snowflake semantic modelling and PowerBI
• Lean Six Sigma Black Belt certification or similar
• Create project budgets and financial justifications related to capital expenditure equipment/projects
• Comfortable creating and presenting concepts within team of direct peers as well as senior level management
• Experience working with a larger corporation and counterparts in other remote locations
• Should be able to work with a multidisciplinary approach in problem solving and collaborating with both internal and external stakeholders

Education

• Bachelor Degree- Industrial Engineering or Mechanical engineering required
• Six Sigma Green Belt or higher preferred
• PMP preferred

Pay Range

The typical pay range for this role is:

$66,330.00 - $145,860.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities.  The Company offers a full range of medical, dental, and vision benefits.  Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees.  The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners.  As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.  
 
For more detailed information on available benefits, please visit Benefits | CVS Health

We anticipate the application window for this opening will close on: 10/09/2024

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.