Career Area:

Sales

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

CAT RENTAL & USED is part of the Construction Industries (CI) segment and supports the Cat® dealer network to deliver customer rental solutions and profitably grow dealer rental revenue, customers and coverage. The team delivers world-class rental (heavy rents and rental services) & used customer services.​​​​​​​​

Job Summary 
As a Dealer Rental Operations Manager, you will assess Dealer Rental Services Operations to identify either structural and/or operational issues. You will also be responsible for establishing correctiveactions/recommendations as well as overseeing the execution of the plan with the concerned dealer.

What You Will Do:

• Provide in depth analysis of dealer rental operations, identifying strengths and weaknesses as well as implementing structural improvement plans. Improvement plans will have clear linkage to operational targets as well as both short term and long-term growth objectives.
  • While not exhaustive, this includes operations, resources, training, processes, fleet mix, fleet management, coverage and financials.
• Develop, Manage and Execute operational improvement programs in alignment with long and short-term rental growth strategies and operational goals. This will be done in collaboration with the dealer.
• Providing internal and external training to both Cat Rental team and dealer rental teams to address shortfalls.

What You Have:

• Deep rental service operations expertise.
• Ability to convey a compelling message and influence dealers to implement action plans to address operational or structural shortfalls.
• Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
• Negotiating and Value Selling: Knowledge of successful negotiation concepts and techniques; ability to negotiate successfully across the organization and with external vendors and clients in a constructive and collaborative manner.
• Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.
• Strategic Thinking: Knowledge of the importance of "big picture" thinking and planning; ability to apply organizational acumen and competitiveness to identify and maintain focus on key success factors for the organization.

Additional Information:

• Role requires traveling up to 50% of the time in the EAME region.

A valid Swiss work permit or Swiss or EU-25/EFTA citizenship is required for this position.

Posting Dates:

Caterpillar is an Equal Opportunity Employer (EEO).

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