We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today. 

Hybrid

Job Description

Are you looking for a supportive and collaborative workplace with great benefits and clear career development? You’ve come to the right place.

Why choose Manulife?

• Competitive Salary packages and performance bonuses
• Day 1 HMO + FREE coverage for your dependents (inclusive of same-sex partners)
• Retirement savings benefit
• Rewarding culture that values wellness and well-being
• Performance Bonus
• Global network of industry experts
• Extensive training resources

Job Description:

Reporting to the Workiva COE Manager, this position will be responsible for supporting the implementation of Workiva across the global finance organization, consulting with stakeholders and governing appropriate use and best practices. The individual is a key member of the Global Controllers team, supporting the implementation and maintenance of the Workiva platform, while building positive relationships with finance teams across all segments.

Key Responsibilities:

Project Management

• Consult with business stakeholders on Workiva reporting opportunities, define and document overall implementation goals, timelines and level of support required
• Partner with technical teams to build, develop and maintain data connections
• Manage full-service implementations once assigned from needs assessment, design, development, implementation, and evaluation, and build strong internal relationships
• Organize and conduct pre- and post-launch activities including requirements sessions, UAT, training, process documentation and platform support
• Communicate with key stakeholders and technical teams on status of implementations

Governance

• Manage Workiva access and platform usage to ensure efficiency and standardization of Workiva implementations globally
• Maintain Workiva usage metrics and monitor time savings, improved controls, and other value
• Document Workiva challenges, issues, decisions, and action items including follow up with teams to ensure timely reply and/or action
• Drive operational efficiency by establishing and maintaining standard procedures, guidelines and best practices for Workiva implementation and maintenance
• Collaborate with teams globally to ensure consistency in practice and compliance with policies and procedures

Training and Development

• Enabling and training users – Maintain training documentation and conduct enablement sessions to provide hands on training on the Workiva platform
• Demonstrating Workiva proficiency – Remain up-to-date and certified on the Workiva platform and maintain familiarity on financial reporting processes
• Other duties and special projects as assigned

Qualifications:

• Bachelor's degree in Accounting, Finance, Business or equivalent practical experience
• Minimum of 5 years in a finance or accounting role, ideally with experience on projects, transformation, and process improvement
• Hybrid Work Arrangement: Amenability and readiness to work onsite and from home anytime (dependent on business need AND/OR current external environment/situation)

Minimum Skills to Hire/Must Haves:

• Deep knowledge of financial reporting processes and systems
• Analytical skills with the ability to design, organize and analyze information and reports with attention to detail and accuracy
• Experience with the Workiva platform is an asset
• Experience with drafting business requirements documentation and ability to communicate design and requirements of business reporting.
• Business partnering and top-notch communication skills, including the ability to build senior level relationships
• Strong written and verbal communication skills
• Motivated self-starter, with the ability to multi-task and manage priorities effectively
• A team player able to react positively to changing priorities
• Must be well-organized, innovative, and possess a high level of initiative

Let's make every day better together. Learn about our opportunities at JOBS.MANULIFE.COM

 

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. 

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].