Join us, be part of more. 

We’re so much more than an energy company. We’re a family of brands revolutionising how we power the planet. We're energisers. One team of 21,000 colleagues that's energising a greener, fairer future by creating an energy system that doesn’t rely on fossil fuels whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion, and more potential. That’s why working here is #MoreThanACareer. We do energy differently - we do it all. We make it, store it, move it, sell it, and mend it. 
 

About your team: 

At British Gas, our mission is to sell it and mend it.   

We’ve been powering the UK’s homes and businesses for over 200 years – but supplying energy is just part of what we do. We’re making the UK greener and more energy efficient, getting closer to Net Zero. By using clever tech like thermostats, heat pumps, solar panels and EV chargers, we’re making it cheaper and easier for our customers to reduce their carbon-footprint.

Metering Regulatory Performance Analyst

Permanent - Full time or Part time

Location: Leicester with flexible home working

About your team:

At British Gas Energy, our ambition is to be Britain's favourite energy supplier

We’ve been powering the UK’s homes and businesses for over 200 years – but supplying energy is just part of what we do. We’re making the UK greener and more energy efficient, getting closer to Net Zero. By using clever tech like thermostats, heat pumps, solar panels and EV chargers, we’re making it cheaper and easier for our customers to reduce their carbon-footprint.

About your role:

The Metering Regulatory Performance Analyst role sits within the Metering & Industry Performance team as part of the newly formed Business Excellence function within British Gas Business Energy, whose focus is to drive highly efficient and effective operational performance.

The purpose of the role is to ensure the business has a clear understanding of its performance against metering regulatory objectives, managing the development & delivery of key performance reporting, developing insight and controls to manage risk and identify opportunities to optimise performance.

The Key accountabilities for this role are:

• Maintain key reporting and performance insight for external regulatory bodies to evidence the progress made in regards to industry metering objectives and our regulatory obligations.
• Collaborate with metering & operations teams to establish performance routines, monitor key performance metrics, set performance targets and monitor progress
• Build strong working relationships with the key internal and 3rd Party stakeholders to successfully develop and deliver performance insight
• Analyse metering performance data to identify trends, inefficiencies, risks & opportunities and provide recommendations for areas for improvement and to optimise
• Monitor and evaluate the effectiveness and efficiency of operational performance and change initiatives
• Assist in forecasting performance and setting realistic but stretching goals.
• Stay up to date with industry trends and best practices, appreciating what best in class performance looks like both internally and within other organisations/industries

Here's what we’re looking for:

• We're looking for someone who is customer-focused, with a strong understanding of metering operational processes and experience delivering results within complex organisational and regulatory environments.
• You should have experience of the UK energy market, covering both Electricity and Gas, and have a good understanding of the regulatory framework.
• You should be a collaborative team player, able to build strong cross-functional relationships and manage diverse stakeholder groups effectively. Attention to detail and strong analytical skills are essential, with extensive experience of using analytical tools like SQL, Excel, and Power BI to manage large datasets, assess performance, identify risks, and spot opportunities for improvement.
• Clear and confident communication is key, including the ability to present detailed data insights to senior management to support decision-making and present performance updates

Why should you apply?  
 
We’re not a perfect place – but we’re a people place. Our priority is supporting all of the different realities our people face. Life is about so much more than work. We get it. That’s why we’ve designed our total rewards to give you the flexibility to choose what you need, when you need it, making sure that you and your family are supported not only financially, but physically and emotionally too. Visit the link below to discover why we’re a great place to work and what being part of more means for you. 
 
https://www.morethanacareer.energy/britishgas 

If you're full of energy, fired up about sustainability, and ready to craft not only a better tomorrow, but a better you, then come and find your purpose in a team where your voice matters, your growth is non-negotiable, and your ambitions are our priority.

Help us, help you. We would love for you to share any information about yourself throughout our recruitment process so that we can better understand you and help shape your journey.