Senior Trust Account Manager - Institutional (Middle Office)

Posted:
10/8/2024, 9:42:04 AM

Location(s):
Arizona, United States ⋅ Phoenix, Arizona, United States

Experience Level(s):
Expert or higher ⋅ Senior

Field(s):
Customer Success & Support ⋅ Sales & Account Management

Job Description

We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients, and communities. If you’re ready to start learning, growing, and making an impact with a career in fintech, we’d like to know: Are you FIS?

About the Team

Virtus from FIS is a leading provider of alternative investment services and technology solutions, specializing in delivering comprehensive front, middle, and back-office services to asset managers, banks, and other institutional investors. Virtus helps its clients manage their alternative investment portfolios, including CLO/CDOs, private equity, hedge funds, and other alternative assets.

What You Will Be Doing

The Middle Office Team maintains the books and records for collateral managers that have outsourced middle office operations.  As primary point of contact, the Senior Trust Account Manager delivers high levels of service and relationship management for assigned institutional outsourcing clients in support of trust business objectives.

  • Oversee daily transaction & reporting activity of assigned outsourcing relationships and support personnel at client institutions in day-to-day routines and financial processing
  • Guarantee quality service levels, perform daily servicing activities, ensuring timeliness and accuracy
  • Establish operational objectives, work plans, and assignment delegation
  • Lead personnel who assist in the management of the client relationship and communicate status of client assignments with relationship managers
  • Select, develop and evaluate personnel to ensure efficient operations
  • Establish and assure adherence to budgets, schedules, work plans and performance requirements

What You Bring

  • Bachelor’s degree in business administration or finance, or equivalent combination of education, training, and work experience
  • Typically, 10 years of financial services experience in institutional assets with two or more years leadership responsibility
  • Working knowledge of CLO/CDOs, syndicated loans, or corporate trust securities, as well as experience with trust systems
  • Understanding and direct work experience with reconciliations, waterfall calculations, compliance testing, financial transaction processing, data analysis, and reporting
  • Client servicing experience in trust securities and exceptional communication, both verbally, in written form, and via presentation to audiences including executive levels
  • Ability to establish and maintain effective working relationships with all levels of management (internally/externally), employees, clients, and the public

What We Offer You

A career at FIS is more than just a job. It’s the change to shape the future of fintech. At FIS, we offer you:

  • A voice in the future of fintech
  • Always-on learning and development
  • Collaborative work environment
  • Opportunities to give back
  • Competitive salary and benefits

#Virtus #Virtual #LI-BS1


FIS is committed to providing its employees with an exciting career opportunity and competitive compensation. The pay range for this full-time position is $110,330.00 - $185,350.00 and reflects the minimum and maximum target for new hire salaries for this position based on the posted role, level, and location. Within the range, actual individual starting pay is determined additional factors, including job-related skills, experience, and relevant education or training. Any changes in work location will also impact actual individual starting pay. Please consult with your recruiter about the specific salary range for your preferred location during the hiring process.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here


For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass