Referred applicants must not apply directly to this role. All referred applicants must use their unique referral link generated when they are referred by an existing colleague.

At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day.
With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart network is more than a great place to shop, it’s a great place to work.  We’re committed to building our talented team who champion collaboration, kindness and inclusivity. Join our team, and help recognize a healthy future for your career and for all Canadians.

Why this role is important?

We are hiring a Senior Analyst, Loyalty & Insights (Temporary Contract)

Reporting to the Senior Manager Loyalty & Consumer Insights, the Senior Analyst will play a key role in managing and developing our 1 to 1 PC Optimum promotional strategies for Shoppers Drug Mart & Joe Fresh.

What You'll Do:

• Develop robust A/B testing strategy for 1 to 1 promotional campaign, and translate test results into operational targeting models
• Develop customer segmentation and attribute models to help optimize and drive 1 to 1 marketing decisions
• Present recommendations on 1 to 1 marketing strategy to senior leaders
• Support marketing and digital teams on ad-hoc analysis and leverage customer data to deliver meaningful insights to drive business strategy
• Synthesize large amounts of data from multiple sources, including customer transaction data, consumer & syndicated research, market share, and campaign results. Extrapolate and interpret appropriate information to deliver value add recommendations
• Build SQL queries to retrieve data from data warehouse for various reporting, operational, and analytical needs

What You'll Need:

• University degree in Business Analytics, Mathematics, Engineering, or Computer Science
• Comfortable in SQL, and at least 1 general programming language (VBA or Python ideal)
• Advanced knowledge of MS Excel
• Demonstrated strong business and financial acumen
• 2-3 years professional experience
• Experience in Retail is an asset

Why work at Shoppers Drug Mart?
Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand.   Benefit from a competitive pay program and online learning through Academy.
Take ownership of your work and find more ways to care about your work, co-workers, customers and community.

How You’ll Succeed:

At Shoppers Drug Mart Inc., we seek great people to continually strengthen our culture.  We believe great people model our values, are authentic, build trust and make connections. 

If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today. 

Employment Type:

Full time

Type of Role:

Temporary (Fixed Term)

Shoppers Drug Mart Inc. recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.

In addition, we believe that compliance with laws is about doing the right thing.  Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

Please Note: If you have Employee Self Service (ESS) on Workday, apply to this job via the Workday application.