HR PAYROLL & OPERATIONS MANAGER ITALY (m/f/d)

HILIGHTS

Fresenius Medical Care, worldwide multinational group leader in the production and selling of medical devices (dialysis) and in the delivery of services for the treatment of renal insufficiency, is looking for a HR Payroll and Operations Manager for Italy, reporting to the Regional Cluster Manager.

The position offers an Italian permanent contract, the professional will be based in in northern Italy (Palazzo Pignano - CR), with home office days and may require up to 40% yearly travel.

TASKS & RESPONSIBILITIES

• Work with the Business, HR COEs and HR Shared Service Center Leadership to define, shape, drive and deliver the Italy strategy for all business lines (CDI, CE, MSC and NX Stage) and legal entities.
• Lead the HR Operations and Payroll functions in setting a clear vision and expectations to execute the strategy.
• Lead and deliver the management of payroll processes, both ordinary and extraordinary payments according to the different applicable legislations, ensuring the quality of the processes.
• Own and drive all HR Operational processes including payroll - making improvements and providing the basis for a successful HR offering and service to our internal stakeholders.
• Lead the renewal of all employee lifecycle operational processes from an employee experience perspective.
• Provide support to Line Managers and Employees to resolve employee lifecycle administrative issues / queries, escalating to the relevant member of the Employee Relations team or manager as appropriate.
• Management of Third Parties provider relationships (i.e. banks, payroll vendor, T&A vendor) and liaise with the payroll software providers, ensuring that all software upgrades are tested and installed correctly.
• Maintain close collaboration and coordination with other Departments (Risk Prevention, Compensation, Finance, Labor Relations, etc.) in order to ensure good service and  appropriate decision making. 
• Create a culture of continuous improvement and operational excellence, ensuring that core HR processes are delivered efficiently, consistently and compliantly with internal SOPs and local law - ensuring excellent value for money and great employee experience.
• Manage and supervise the staff under your responsibility: organize working methods/conditions, give work instructions, manage time and absences, manage conflicts, provide guidance and propose sanctions.
• Leading the team under your responsibility: taking part in recruitment, annual development interviews, professional interviews, leading working groups, proposing career and salary development, etc."
• Coach/Train staff for development and growth opportunities.

REQUIREMENTS

• Master Degree in Humanistic, Legal, Economics, Political Sciences or Human Resources related studies
• +/- 5y of experience in Payroll and HR Operations roles in a fast-paced, multi-site/location environment with a large direct workforce, ideally in healthcare.
• Working knowledge of Italian HR Administration & Payroll legislations and taxes
• 2-3y of experience as team leader
• Experience of working in a complex matrix environment (cross functionally and cross culturally).
• Solid proficiency in English (C1). Italian native or equivalent.

SOFT SKILLS

• Demonstrable ability to drive a culture of collaboration, partnering, accountability and continuous improvement.
• Used to working to deadlines in a calm and organized manner, able to deliver under pressure
• An excellent communicator, both oral and written
• Excellent attention to detail and accuracy
• Excellent time management skills with the ability to multi-task and reprioritize tasks when necessary
• Exemplary level of personal discretion and confidentiality
• Able to build strong relationships both internally and externally
• Strong process and improvement mindset, constantly seeking to improve and develop processes
• High levels of personal commitment

Professionals aligned with the required profile will be contacted. We thank in advance the other candidates, who will not be provided with direct feedback. We will keep their profiles for future opportunities.
Fresenius Medical Care promotes equal opportunities and a diverse environment – ALL talented applications are welcome!