Join us as a Senior Manager in HR Policy, Advice & Specialist Support

• We’ll look to you to lead our Colleague Journey team to deliver long term sustainable value and positive colleague outcomes
• Sitting within HR, you’ll own and deliver the required journey vision and roadmap, and own and monitor the journey’s end-to-end proposition, experience, and performance
• This is a varied and pivotal role in which you’ll drive and deliver change and innovation, ensuring continuous improvement in our processes, systems, and services while setting the wider journey strategy

What you'll do

As a Senior Manager in HR, you’ll determine and deliver products, services, and experiences to deliver the required journey outcomes including the definition of needs using market, competitor, and colleague insight. You’ll develop the proposition, design, and supply of all products related to the colleague goal and you’ll recommend journey iterations that are required to improve the colleague experience.

Collaborating across the Colleague Journey community, you’ll share best practice and learnings that support all colleague journeys and you’ll ensure resources are aligned to deliver the backlog and deliver the key colleague processes and services. You’ll also contribute to relevant boards and committees in line with applicable organisational governance and requirements.

In addition to this, you’ll:

• Support the governance process for both run and change, including the communication of progress to governing forums and maintaining any associated budget and balance scorecard for the journey
• Partner with relevant key stakeholders to prioritise the journey backlog, aligning resource to support change and run priorities for the journey
• Develop, coach, and empower a clear, capable and motivated team, ensuring professional and agile capabilities meet the needs of the business and customers
• Remove any impediments escalated by the Journey team
• Lead on horizon scanning for the journey by anticipating the needs of colleagues through the creation of continuous feedback loops

The skills you'll need

We’re looking for someone with a comprehensive understanding of HR products and services, specifically product management, service excellence, and regulatory and commercial environments. You'll have experience with, and an understanding of Shared Services, employee relations, policy, disciplinary, and grievances. And along with knowledge of, and experience with relevant portfolios, you’ll have leadership and people management skills and the ability to lead, inspire, coach, and develop teams of professionals performing diverse activities. Ideally, you’ll have some experience with the ServiceNow tool.

We’re also looking for:

• Familiarity with strategic systems thinking and the ability to simplify complex and conflicting tasks and policy positions, ensuring that these are effectively managed and communicated
• Experience of delivering change, from continuous improvement to systemic customer centric transformational change
• Someone who can drive the team forward and who is resilient, good with ambiguity, and change ready
• Experience of, and the ability to role model and champion agile capabilities and ways of working
• The ability to work collaboratively with, and influence senior stakeholders and senior counterparts internally and externally when required
• Experience of operational and financial planning and of relevant legal policies, regulatory and statutory obligations, and risk management

 

Hours

35

Job Posting Closing Date:

Job Posting Closing Date is not yet published.

Ways of Working:Hybrid