Are you ready to take the lead in shaping strategic initiatives that drive the growth of our North America business? Do you have strong project management expertise and the ability to influence at the highest levels? Are you interested in joining a diverse, forward-thinking organization where your unique contributions are recognized and celebrated? Then it’s time to join Western Union as a Director, North America Strategic Initiatives.

Western Union powers your pursuit.

In this critical role, you will partner with the President of North America (NA) to lead, support, and prioritize key initiatives that align with Western Union’s overall strategy and objectives for the region. You will play a pivotal role in the development, communication, and execution of strategic goals aimed at driving revenue, maximizing profit, and ensuring organizational efficiency. You will also act as a project management lead on high-impact initiatives, ensuring alignment across teams and stakeholders to successfully execute our strategic pillars.

You’ll work closely with the North America leadership team to develop and deliver critical reporting, presentations, and documentation for internal and external audiences, including the Executive Team, Board of Directors, and other key stakeholders.

Role Responsibilities

• Support the President of NA in the development, prioritization, and leadership of key strategic initiatives that align with revenue goals, organizational efficiency, and company growth. Develop strategic roadmaps and ensure objectives and key results are clearly understood and achieved across the region.

• Lead and oversee large-scale, cross-functional, and enterprise-wide initiatives. Use advanced project management skills to ensure strategic programs are executed effectively, addressing both internal efficiencies and external growth opportunities.

• Partner with senior leaders across departments to align strategic goals and initiatives with broader company objectives. Develop and facilitate communications for key meetings, including All Hands, Extended Leadership Team Meetings, and Office Hours.

• Work closely with the President, NA to prepare and deliver reporting, presentations, and documents for high-level audiences such as the Executive Team and Board of Directors. Manage content for Monthly Business Reviews, Long-Range Plans, Operating Plans, and ad-hoc executive updates.

• Manage and oversee workforce planning for the NA region. Lead efforts in facilitating extended leadership meetings and supporting communication strategies across the organization.

• Oversee and execute change management efforts that ensure alignment with NA’s strategic objectives. Leverage strong communication skills to influence organizational change and promote cross-functional alignment.

Role Requirements

• 10+ years of relevant professional experience, including expertise in program and project management. Experience in developing strategic roadmaps is preferred.

• Bachelor’s degree in business, finance, or a related field.

• Strong verbal and written communication skills with a demonstrated ability to influence and align cross-functional teams. Proven ability to effectively present strategic goals and outcomes to C-Level executives.

• Advanced project management skills, with the ability to lead large-scale, cross-functional projects from inception to completion. PMP certification or equivalent is a plus.

• A broad and deep understanding of the business, with the ability to distill complex data into actionable insights. Strong financial acumen and ability to support the business in maximizing return on investment.

• Experience working in a heavily matrixed, international organization, with the ability to drive performance and alignment across multiple teams.

• Ability to manage multiple priorities and projects simultaneously, while maintaining a strong focus on strategic execution and delivering impactful results.

We make financial services accessible to humans everywhere. Join us for what is next.

Western Union is positioned to become the world’s most accessible financial services company transforming lives and communities. We are a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You will have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you are ready to help drive the future of financial services, it is time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/.

Salary

The base salary range is $175,000 - $195,000 USD per year, total on target compensation includes a base salary plus long-term and short-term incentives that align with individual and company performance.

Benefits

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few (https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.

Your United States – specific benefits include:

• Family First Program

• Flexible Time off

• Medical, Dental and Life Insurance

• Tuition Assistance Program

• Parental Leave

Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate. 

Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week. 

We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.

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Estimated Job Posting End Date:

12-16-2024

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.