Client Value Executive - Tech, Retail, eCommerce

Posted:
8/14/2024, 9:30:41 AM

Location(s):
Greenwood Village, Colorado, United States ⋅ Virginia, United States ⋅ Reston, Virginia, United States ⋅ Colorado, United States

Experience Level(s):
Expert or higher ⋅ Senior

Field(s):
Sales & Account Management

Workplace Type:
Hybrid

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What We'll Bring:

At TransUnion, we strive to build an environment where our associates are in the driver’s seat of their professional development, while having access to help along the way. We encourage everyone to pursue passions and take ownership of their careers. With the support of colleagues and mentors, our associates are given the tools needed to get where they want to go.

Regardless of job titles, our associates have the opportunity to learn new things and be a leader every day.

What You'll Bring:

  • Minimum of 3-5 years’ experience supporting conceptual services in a highly technical, complex, and fast-paced selling environment leveraging consultative sales acumen.
  • Strong work ethic and a demonstrated track record of retaining and growing a client base of $10M+.  
  • Ability to segment account base into practical groupings for efficient and effective client communications based on needs, size and solution group.
  • Experience managing the entire sales cycle, from identifying a need, to developing the solution with a measurable value prop, to closing the deal and seeing it through to implementation. 
  • Excellent interpersonal, customer relationship management, and highly developed organizational skills required. 
  • Fluent in negotiating complex agreements and communicating technical concepts. 
  • Strong face-to-face and virtual presentation and meeting facilitation skills. 
  • Intellectual curiosity, attention to detail, high energy, drive to win, an ability to multitask and work creatively to resolve client issues. 

Impact You'll Make:

  • Proactively manage a large base of existing TRE clients, supporting day-to-day customer relationships with roughly 100-150 clients valued at $10M+ in annual revenue. 
  • Responsible for defending existing revenue within assigned account base, focusing specifically on driving client value by developing a deep understanding of each client’s business needs and issues.  
  • Expand relationships within existing account base to help uncover incremental new revenue opportunities by partnering with Sales and Client Executives on any new business opportunities. 
  • Coordinate and deliver Quarterly Business Reviews with clients where applicable. 
  • Coordinate all internal resources necessary to ensure any client issues including service, billing, technical, delivery, etc. are resolved efficiently and effectively. 
  • Acquire and integrate industry knowledge related to general trends, emerging technologies & competitors specific to our TRE vertical. 
  • Maintain meeting notes, renewal forecasts, legal documentation, and client con
  • Create and maintain Account Business Plans within a matrixed internal team for assigned clients. 
  • Provide clients with an ongoing education of TransUnion's solutions via thought leadership, events, etc. 

This is a remote position which may require occasional in-person attendance at work-related events at the discretion of management.

Benefits:

TransUnion provides flexible benefits including flexible time off for exempt associates, paid time off for non-exempt associates, tuition reimbursement, additional (following any short-term disability) 10 weeks of parental leave with gradual return, adoption assistance, fertility coverage, spousal and domestic partner benefits, charity gift matching, employee stock purchase plan, retirement contributions with employer match, organizational growth potential through our online learning platform with guided career tracks, and access to TransUnion’s Employee Resource Groups. 

We are committed to being a place where diversity is not only present, it is embraced. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, genetic information, marital status, citizenship status, sexual orientation, gender identity or any other characteristic protected by law.

Pay Scale Information :

The salary range for this position is $83,900.00 - $143,000.00. This position involves compensation based on commission. TransUnion pay mixes for commission are generally 80-20, 70-30, or 60-40. Please reach out to your recruiter to determine the applicable pay mix for this position. *The salary range for this position reflects the general range of compensation for this job and does not include our bonus incentive(s). This position is eligible for bonus incentive(s). At TransUnion, actual compensation is based on careful consideration of additional factors such as (but not limited to) an individual’s education, training, work experience, job-related skill set, industry knowledge, as well as the scope and responsibilities of the position, and market considerations.


 

TransUnion's Internal Job Title:

CVE I, Account Dev - Direct Sales