At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. 
 

Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.

Business/Job Title: Sr Solution Owner

Position Summary

F5’s Technology Services team is transforming the way we deliver value to our organization.  We focus on high-impact solutions, meeting our stakeholders where they are to uncover business needs and deliver results. Our teams go beyond the expected to help F5 move confidently through ambiguity and risk and drive more transformative outcomes. 
 

F5 is seeking an experienced Sr Solution Owner who will lead-from-the-front to deliver and support ongoing business value through one or more empowered scrum teams. They will partner with product management, business stakeholders, and strategy to understand the portfolio and business vision. In concert with their teams, they will translate that vision into a technical roadmap with actionable user stories. Our Sr Solution Owners are the connection between strategic work becoming actionable engineering efforts by leading cross functional workstreams. This is an individual contributor leadership role that is at the core of our delivery model and combines elements of product management, engineering, and agile to deliver ongoing business value for our stakeholders. 

What You’ll Do

• Define and work within an agile framework, facilitating and organizing Scrum ceremonies and guide and coach the teams on Scrum and Agile practices
• Partner with the Product Manager and Value Stream lead to craft the product roadmap and prioritize product backlog features
• Guide business analysts who own authoring user stories that effectively communicate stakeholder requirements and that are easily consumed by software development teams  
• Collaborate across workstreams and with Solution Architects to define and validate the technical approach, strategy and deliverables ​ 
• Drive delivery across multiple domains, e.g. define and validate the technical approach, strategy and deliverables with engineering leads; lead test automation teams in the execution of test plans and verification of sprint feature releases; facilitate UAT and business acceptance 
• Establish a continuous improvement process to improve reliability, quality, and time-to-market of their suite of software solutions and services

• Set and manage to Service Level Objectives (SLOs) and availability targets based on business needs
• Partner with People Leaders to ensure teams are staffed with the right quantity and quality of skills needed to deliver and support the scope of work
• Manage platform support plans in support of related incidents, outages, and deployments as well as regular maintenance, availability, scalability and performance requirements, technical roadmaps, and platform strategies.
• Identify opportunities for automation, efficiency improvements, and define success metrics and track progress against them to ensure value delivery.
• Engage with cross-functional teams to gather, document, and prioritize requirements for multiple teams. Act as the primary liaison between stakeholders, technical teams, and end-users.
• Support Value Stream leader and the budgeting process by being accountable for vendor contracts
• Manage audits for applications and technologies which are under SOX, ISO 27001 etc.
• Responsible for upholding F5’s Business Code of Ethics and for promptly reporting violations of the Code or other company policies.
• Performs other related duties as assigned.

The Job Description is intended to be a general representation of the responsibilities and requirements of the job.  However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

What You’ll Bring

• Ability to serve as a liaison between business and technical teams to drive effective, timely solutions that fulfill both strategic and operational needs 
• Demonstrated experience delivering, running, and scaling complex services and solutions
• Experience working in a large scaled Agile environment, particularly familiar with Scrum practices 
• Strong organizational skills and the capability to interpret and handle a vast array of information 

• Excellent communication skills and an ability to build trust with team members and stakeholders 
• Security mindset ensuring the compliance of applications including completion of audits on time
• A real passion for building software solutions with state-of-the-art technology 
• Knowledge of the end-to-end software and hardware renewal process, including tracking, monitoring, and managing software licenses and subscriptions for our product portfolio.
• Demonstrate cultural interest and sensitivity.  Ability to functionally drive highly engaged teams globally.

Qualifications

• 8+ years of experience in technology industry with 5+ years of experience leading teams of 5 or more and managing over $1M in budget
• 5 years of experience in SaaS platforms like ServiceNow and / or other custom engineering applications.
• Working knowledge of at least 3 of the below mentioned applications and workflows in ServiceNow – CMDB, Asset Management, Integrated Risk Management, Security Operations , HR Service Delivery.

• Experience leading all Scrum ceremonies
• Preferred certifications in Agile areas of expertise such as Certified ScrumMaster, Certified Product Owner, and/or scaled Agile framework certifications
• Background in product ownership skills and hands-on experience converting product vision into an actionable engineering backlog 
• Experience managing critical services and applications with geo-dispersed delivery teams
• Knowledge of audits and compliance like ISO, GDPR and SOX.
• Experience managing operational budgets and expenses, including platform licensing, vendor relations, SOW creation and management, and working with financial, legal, and purchasing teams.

F5 Networks, Inc. is an equal opportunity employer and strongly supports diversity in the workplace.

#LI-JB1

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com).

Equal Employment Opportunity

It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination.  F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.