Senior Manager, Talent Acquisition

Posted:
9/4/2024, 8:22:25 AM

Location(s):
Massachusetts, United States ⋅ Boston, Massachusetts, United States

Experience Level(s):
Senior

Field(s):
People & HR

Workplace Type:
Hybrid

About InvoiceCloud

InvoiceCloud is a leading provider of online bill payment services. Founded in 2009, the company has grown to be one of the leading disruptors in the cloud-based electronic bill presentment and payment (EBPP) space, helping institutions put customer experience first. By switching to InvoiceCloud, clients can improve customer engagement, loyalty, and efficiency while reducing churn and missed payments in the process. With over 50 million payments processed annually, InvoiceCloud is one of the most secure, innovative, and inclusive fintech solutions in the market. To learn more, visit www.InvoiceCloud.com

Job Summary: The Senior Manager of Talent Acquisition will lead and manage the talent acquisition team to ensure the company attracts, hires, and retains the best employees while growing a strong talent pipeline. This role involves developing and implementing recruitment strategies, managing the recruitment process, and collaborating with department heads to understand their hiring needs.

Location: Boston Metro area (office hybrid model)

Key Responsibilities:

  • Leadership and Strategy:
    • Develop and implement talent acquisition strategies to meet the company’s hiring goals.
    • Lead, mentor, and develop the talent acquisition team.
    • Stay updated on industry trends and best practices in recruitment and talent management.
    • Manage career path opportunities for the team and understand how and where to get them involved in other projects to support their growth.
  • Recruitment Process Management:
    • Oversee the full recruitment lifecycle, from job posting to onboarding.
    • Ensure a positive candidate experience throughout the recruitment process.
    • Utilize data and analytics to measure recruitment effectiveness and make data-driven decisions.
  • Collaboration and Communication:
    • Partner with department heads to understand their staffing needs and provide recruitment support where needed.
    • Build and maintain relationships with external recruitment agencies and job boards.
    • Communicate effectively with candidates, hiring managers, and other stakeholders.
    • Work with Learning and Development team to establish High Potential Entry Level (HPEL) programs across various departments.
  • Diversity and Inclusion:
    • Promote diversity and inclusion in all recruitment efforts.
    • Develop strategies to attract a diverse pool of candidates and lead the business through these efforts.
    • Spearhead the organization through ongoing learning opportunities focused on DEIB efforts.
  • Compliance and Reporting:
    • Ensure compliance with all relevant employment laws and regulations.
    • Prepare and present regular reports on recruitment metrics and performance.
    • Work closely with Finance and Legal no recruitment best practices.

Preferred Qualifications:

  • Bachelor’s degree in Human Resources, Business Administration, or a related field.
  • Minimum of 7-10 years of experience in talent acquisition or recruitment, with at least 3 years in a managerial role.
  • Strong understanding of recruitment processes and best practices.
  • Excellent leadership, communication, and interpersonal skills.
  • Proficiency in using recruitment software and applicant tracking systems (ATS).
  • Ability to work in a fast-paced environment and manage multiple priorities.
  • Experience with unique hiring programs to establish diverse cohorts and talent mix.
  • Experience in a similar industry or sector.

Base Compensation Range: ($172,000.00 to $185,000.00) annually

Base salary is one component of total compensation. Employees may also be eligible for an annual bonus or commission and equity. Some roles may also be eligible for overtime pay.

The above represents the expected base compensation range for this job requisition. Ultimately, in determining your pay, we’ll consider many factors including, but not limited to, skills, experience, qualifications, geographic location, and other job-related factors.

Benefits

We offer a competitive benefits program including:

  • Medical, dental, vision, life & disability insurance
  • 401(k) plan with company match 
  • Flexible Time Off (FTO), wellbeing days, paid holidays, and summer Fridays
  • Mental health resources
  • Paid parental leave & Backup Care
  • Tuition reimbursement
  • Employee Resource Groups (ERGs)

InvoiceCloud is an Equal Opportunity Employer. 

InvoiceCloud provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.  

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.  

If you have a disability under the Americans with Disabilities Act or similar law, or you require a religious accommodation, and you wish to discuss potential accommodations related to applying for employment at our company, please contact [email protected]

Click here to review InvoiceCloud's Job Applicant Privacy Policy. 

To all recruitment agencies: InvoiceCloud does not accept agency resumes. Please do not forward resumes to our job’s alias, employees, or any other organization location. Invoice Cloud is not responsible for any fees related to unsolicited resumes.  

EngageSmart

Website: https://engagesmart.com/

Headquarter Location: Braintree, Massachusetts, United States

Employee Count: 251-500

Year Founded: 2009

IPO Status: Public

Last Funding Type: Post-IPO Equity

Industries: Information Services ⋅ Information Technology ⋅ Service Industry ⋅ Software