Project Role : Network & Svcs Operations Representative
Project Role Description : Configure, integrate and manage the life cycle of telecommunication network elements and associated configuration across Fulfillment and Assurance. Manage back office system data records. Support customer activations and configuration adjustments.
Must have skills : API Testing
Good to have skills : NA
Minimum 7.5 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As a Network and Services Operations Representative, a typical day involves configuring and integrating telecommunication network elements while overseeing their entire life cycle within fulfillment and assurance processes. The role includes managing back office system data records meticulously and supporting customer activations and configuration adjustments. This position requires continuous coordination to ensure smooth network operations and timely resolution of any issues that arise, contributing to the overall efficiency and reliability of telecommunication services.

Roles & Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Lead efforts to optimize network configuration processes to enhance operational efficiency.
- Facilitate communication between technical teams and stakeholders to ensure alignment on project goals.
- Mentor junior team members to support their professional growth and development.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in API Testing.
- Strong knowledge of telecommunication network elements and their configuration management.
- Experience in managing lifecycle processes related to network fulfillment and assurance.
- Ability to handle back office system data records with accuracy and attention to detail.
- Skilled in troubleshooting and resolving issues related to network activations and configuration adjustments.
- Familiarity with tools and platforms used for network operations and service management.

Additional Information:
- The candidate should have minimum 7.5 years of experience in API Testing.
- This position is based at our Mumbai office.
- A 15 years full time education is required.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

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