Director, Product Design - Cloud Platform Patterns and Systems

Location: US or Canada (Remote) 

Meet the Team

The Cloud Platform design team designs patterns and services that are leveraged by all HashiCorp Products (billing, identity, access control, notifications, etc). We have a strong, collaborative partnership with Product Managers and Engineers to develop the strategy and build compelling enterprise cloud solutions. You will benefit from a large, growing Design organization. 

What We Do

We are building a cloud platform to deliver our products and services in a holistic way that allows our end users to unlock cross-product use cases, operational efficiencies, and simplified consumption of our product. We support all products in our portfolio to enable deeper integration and support additional capabilities to solve adjacent problems on day 2 and beyond. We offer foundational features such as billing, logs, identity, and RBAC to all services within the platform.

What You’ll Do

As the Director of Design for Hashicorp Cloud Platform, you will work closely with the leadership in Product Management and Engineering, be a member of the leadership team, and drive vision and strategy together. 

You will lead and inspire a team of designers, helping them see how their unique contributions connect to the bigger picture. You understand that our success depends on the team's success, and you are proactive about encouraging, coaching, and offering constructive feedback. Your leadership tool kit includes leading first-line managers inside your organization. 

You'll mold the team from reactive to strategic, helping us chart a course for what our users expect from a best-in-class User Experience today and tomorrow. You'll uphold a high craft bar in a fast-paced, ever-evolving environment and guide the team in continuing to push that bar higher.

You'll leverage your experience in technical enterprise products, leading design teams, and partnering with PM and Engineering teams to emphasize a workflow-first design. You are expected to understand and embrace complex technical problems and drive a vision to solve them with design. Additionally, you will be responsible for the day-to-day management of a design team, including driving career development, empowering innovative design, and enabling a design lens to product discussions.

Your Roadmap to Success

Your First 30-Days

• Learn the ins and outs of HashiCorp and the Platform Product Line, and build context on the problem space.
• Meet your team and partners within Platform and other design teams. Work with Platform leadership to rationalize, align on priorities, and ensure existing programs and priorities are addressed.
• Familiarize yourself with the HashiCorp Design System to ensure appropriate alignment of shared experiences and prioritize consistency and cohesion.
• Begin to consolidate design, deliver on design projects, and generally insert into day-to-day business.

First 90-Days

• Standardize the systems for design on an ongoing basis: goals, methods, outcomes, etc., and then communicate success for design on an ongoing basis.
• Define delivery processes to optimize for design-operational health.
• Continuously revisit the organizational model with Platform leadership to ensure capacity to support upcoming projects.
• Plan to scale design to ensure both consistency and speed of execution.

First 180-Days

• Oversee the consistent delivery of more aligned, cohesive experiences across all product interfaces through frequent coordination with design leaders across the business.
• Continue your progression towards Design Excellence for the Platform product line and HashiCorp.