Customer Retention Sales Enablement

Description -

Job Summary
• This role is responsible for driving the development, implementation, and monitoring of strategic business plans and initiatives within the organization. The role provides valuable analysis and advice to management across various domains and manages cross-functional teams to ensure smooth operations and effective business planning. The role formulates highly complex statistical and financial models for forecasting and defines KPIs and metrics to measure business performance. This position will be supporting the GSS Customer Retention Sales Team in APJ.

Responsibilities
• Leads complex data and business analysis to develop business plans, and identifies recommendations and insights.
• Works independently to construct highly complex statistical and financial models to forecast business performance; coaches others on model development.
• Establishes the metrics required to measure business performance, and develops the process for identifying and addressing performance gaps.
• Manages complex, time-sensitive market research projects and prepares synthesized intelligence reports with clear implications.
• Identifies cutting-edge analytical tools, models, and methods for making key business decisions.
• Demonstrates a high level of business acumen and technical expertise in areas such as business planning, operational management, and financial analysis.

Education & Experience Recommended
• Four-year or Graduate Degree in Business Administration, Finance, Economics, or any other related discipline or commensurate work experience or demonstrated competence.
• Typically has 7-10 years of work experience, preferably in strategy, planning, operations, market research, or a related field.

Preferred Certifications
• Project Management Professional (PMP) Certification

Knowledge & Skills
• Analytics
• Business Intelligence
• Business Strategies
• Competitive Intelligence
• Customer Insights
• Dashboard
• Data Analysis
• Data Visualization
• Economics
• Market Intelligence
• Market Research
• Marketing

Cross-Org Skills
• Effective Communication
• Results Orientation
• Learning Agility
• Digital Fluency
• Customer Centricity

Impact & Scope
• Impacts function and leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives.

Complexity
• Works on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors.

Disclaimer
• This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

Job -

Business Planning

Schedule -

Full time

Shift -

No shift premium (India)

Travel -

Relocation -

Equal Opportunity Employer (EEO) - 

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

If you’d like more information about HP’s EEO Policy or your EEO rights as an applicant under the law, please click here: Equal Employment Opportunity is the Law Equal Employment Opportunity is the Law – Supplement