Posted:
10/10/2024, 2:42:20 AM
Location(s):
Ontario, Canada ⋅ Old Toronto, Ontario, Canada
Experience Level(s):
Mid Level ⋅ Senior
Field(s):
Business & Strategy
Work Location:
CanadaHours:
37.5Line of Business:
CommunicationsPay Details:
We’re committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with a member of our HR Team and ask compensation related questions, including pay details for this role.
Job Description:
Department Overview:
The Strategy and Business Enablement team in TD Wealth Shares Services includes a broad range of functions that provide integrated support across TD Wealth including Direct Investing, Wealth Advice, and TD Asset Management. Functions include strategic planning, productivity, client experience programs, change management, communications and colleague experience, business process management, network and branch real estate strategy. Our dynamic professionals demonstrate their expertise to enable and operate to drive our Wealth strategic priorities.
Job Description:
Reporting to a Senior Manager, Communications Centre of Expertise the Manager, Business Management / Communications leads and manages a medium to large size team of communication professionals who develop and execute communications plans / programs / projects / strategies.
Lead a high performing communications team; provide ongoing feedback and performance reviews, coach and develop employee, ensuring the team adheres to enterprise and Business frameworks and methodologies related to overall business management activities, including alignment with TD's risk appetite and expectations for colleagues
Oversee the delivery and management of communication programs/projects by supporting in assigning resourcing and managing resource allocation, ensuring established processes are followed
Ensure an integrated and aggregated view of all related activities across the communications team, providing escalations, recommendations, and decision support to leadership
Evaluate the impact of communications on achieving business results, and ensure communications align with business strategy and TD’s value proposition
Present and make recommendations to senior management and executives
Support an environment where team freely escalates business challenges and facilitate a culture of appreciation through positive reinforcement of milestones and successes
Establish and foster a cohesive team; promote a fair and equitable environment that supports a diverse workforce and encourage the team to achieve common goals and objectives
Maintain an understanding of TD businesses and products, keep current with key business initiatives/issues/developments within TD, emerging communication strategies, capabilities and/or industry trends to deliver effective communications solutions
Experience:
Undergraduate degree
7+ years relevant experience
Knowledge and understanding of the Wealth business as asset
Bilingualism in French and English an asset.
Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more
Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.
Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.
Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.
Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.
Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!
Language Requirement (Quebec only):
Sans ObjetWebsite: https://www.td.com/
Headquarter Location: Toronto, Ontario, Canada
Employee Count: 10001+
Year Founded: 1955
IPO Status: Private