The IT Business Senior Analyst is an intermediate-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning.

The electronic execution systems are firm’s gateway to external clients for electronic trading via FIX. It routes orders to multiple proprietary order management systems. It also provides high frequency DMA order management system to the clients. This position is for a hands-on FIX specialist in the Citi’s Tokyo offices. The person will be responsible for all facets of FIX connectivity (certification, setup, maintenance, and support) with clientele from across the globe doing business with Citi in the APAC markets. Person will liaise with teams regionally for it. Person will be collocated with the regional business management.

Local Vendor Systems (Tradenet, Xnet and Smartbridge) are used in Japan for receiving Orders and Allocations.

In this role, you’re expected to:

• Formulate and define systems scope and objectives for complex projects and foster communication between business leaders and IT
• Consult with users and clients to solve complex system issues/problems through in-depth evaluation of business processes, systems and industry standards and recommends solutions
• Support system change processes from requirements through implementation and provide input based on analysis of information
• Identify and communicate risks and impacts, considering business implications of the application of technology to the current business environment
• Act as advisor or coach to new or lower level analysts and work as a team to achieve business objectives, performing other duties and functions as assigned
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Acts as SME to senior stakeholders and /or other team members.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
• Seamless service to Citi Electronic Trading clients. A client IT facing role which is one stop shop for all IT related needs 
• Single point of contact for all clients globally and for multiple asset classes that are being serviced out of the coverage desk primarily in Tokyo
• Top layer FIX support function to shield Development and HK Business desk from BAU queries 
• Efficient and faster client onboarding and vendor certifications
• Act as the primary FIX coordinator and analyst for any critical business rollouts impacting our electronic trading clients
• Act as primary contact for Local Vendor Systems.This requires supporting business users, interfacing with vendors and tech upgrades/integration.

As a successful candidate, you’d ideally have the following skills and exposure:

• 5-8 years of relevant experience
• Minimum 3 years of experience in developing / supporting FIX.
• Advanced knowledge of the FIX protocol 
• Should be aware of various Network topologies employed in the industry.
• Consistently demonstrate clear and concise written and verbal communication
• Proven ability to manage multiple activities and build/develop working relationships.
• Demonstrated ability to work under pressure to meet tight deadlines and approach work methodically with attention to detail.

Education:

• Bachelor's degree/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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Job Family Group:

Technology

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Job Family:

Business Analysis / Client Services

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Time Type:

Full time

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Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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