Fraud Investigation and Prevention Analyst, Specialist

Posted:
10/1/2024, 8:03:06 AM

Location(s):
Pennsylvania, United States ⋅ Malvern, Pennsylvania, United States

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Business & Strategy ⋅ IT & Security

Workplace Type:
Hybrid

Global Risk and Security (GR&S) at Vanguard enables business strategy, protects client and Vanguard interests (e.g., assets and data), and stewards a strong risk culture. Our teams leverage enterprise-wide insights, deep expertise, and trusted advice so that across Vanguard leaders and crew drive faster, stronger, risk-informed decisions.

Within GR&S, the Enterprise Security and Fraud (ES&F) sub-division is responsible for the global protection of Vanguard crew, property, data, and client assets. We are the trusted advisors that protect the pride of Vanguard with state-of-the-art security and fraud capabilities. We are a world-class destination of highly engaged, passionate, and diverse talent expected to continuously learn and develop in an ever-changing security landscape. Our crew are our greatest resource – by joining our team you will build collaborative long-term relationships and enjoy a suite of benefits that includes comprehensive health and wellness care, work-life balance, and an investment in your future at its core. 

The Fraud Investigation and Prevention Analyst will:

  • Conduct investigations of allegations of fraudulent activity of a moderately complex nature. Participate in the creation and implementation of systems and processes to prevent, detect, and respond to fraud based on fraud intelligence and event analysis. Conduct analysis that informs on the causes of fraudulent activity that leads to fraud prevention and detection solutions, focusing on improvements in anti-fraud controls within business systems and processes.
  • Conduct investigations according to Global Security policy and procedures consistent with global standards and practices. Participate in working groups that make recommendations to management as to the creation of new procedures and archiving outdated procedures.
  • Thoroughly documents case chronology and investigative summaries. Report any trends to management.
  • Work with team leaders to recommend and implement fraud prevention and detection measures and controls to department leadership. Consult with Vanguard business units on fraud prevention, trends, and detection/response issues/questions.
  • Evaluate fraud protection/prevention systems and/or tools for possible implementation. Supports the project team as needed. Analyze situations, identify practical solutions, and escalate matters as needed to their department’s leadership.
  • Develop and maintain an established network of internally and externally contacts to gather, exchange, and execute on actionable fraud and security intelligence to best protect Vanguard Crew, information, and client assets.
  • Support the delivery of fraud and enterprise security education, training, and awareness programs. Participate in the development of handbooks and related material. Responsible for department overviews, new hire training and onboarding. Provide guidance, advice, training and mentoring to other members global security and fraud unit in relation on fraud control methods and investigation standards and practices.
  • Serve as mentors and on-the-job instructors to CS01 investigators and CIN5 investigative analysts.
  • Ability to quickly adapt to rapidly evolving fraud threat landscape and learn new investigative tools and techniques.
  • Participate in special projects and performs other duties as assigned.

What it takes:

  • Undergraduate degree or equivalent combination of training and experience.
  • Professional certification (CFE) required to be obtained on or before one year after date of hire.
  • Candidates should possess advanced understanding of complex cyber fraud.
  • Minimum of three years related work experience associated with fraud detection, investigation, and mitigation within a financial institution’s fraud prevention department.
  • Undergraduate degree or equivalent combination of training and experience. Graduate degree preferred.
  • Candidate should be familiar with data-linking and analysis with experience investigating large scale or complex events.
  • Candidates should possess effective communication and presentation skills.

Special Factor

Vanguard is not offering visa sponsorship for this position.

Special Factors

Sponsorship

Vanguard is not offering visa sponsorship for this position.

About Vanguard

We are Vanguard. Together, we’re changing the way the world invests.

For us, investing doesn’t just end in value. It starts with values. Because when you invest with courage, when you invest with clarity, and when you invest with care, you can get so much more in return. We invest with purpose – and that’s how we’ve become a global market leader. Here, we grow by doing the right thing for the people we serve. And so can you.

We want to make success accessible to everyone. This is our opportunity. Let’s make it count.

Inclusion Statement

Vanguard’s continued commitment to diversity and inclusion is firmly rooted in our culture. Every decision we make to best serve our clients, crew (internally employees are referred to as crew), and communities is guided by one simple statement: “Do the right thing.”

We believe that a critical aspect of doing the right thing requires building diverse, inclusive, and highly effective teams of individuals who are as unique as the clients they serve. We empower our crew to contribute their distinct strengths to achieving Vanguard’s core purpose through our values.

When all crew members feel valued and included, our ability to collaborate and innovate is amplified, and we are united in delivering on Vanguard's core purpose.

Our core purpose: To take a stand for all investors, to treat them fairly, and to give them the best chance for investment success.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.