We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.

Position Summary

We are expanding our Data Analytics Managed Services team, looking for a seasoned data analytics technical consultant. The ideal candidate will oversee the delivery of data analytics managed services, ensuring client satisfaction and maximizing profitability. This role will report to the Data & Digital Services Managed Support Director.

Responsibilities

• Client Relationship Management: Build and maintain strong client relationships, acting as a trusted advisor. Serve as the primary point of escalation, ensuring client satisfaction and retention.

• Project and Case Management: Oversee the day-to-day management of data analytics projects and managed support cases, ensuring timely, high-quality delivery within budget.

• Team Leadership: Lead and mentor a team of data analysts, fostering a collaborative culture and managing team workload.

• Service Delivery: Develop and implement efficient processes for delivering managed services, including ETL, data visualization, and reporting. Identify opportunities for service improvement.

• Technical Expertise: Stay up-to-date on data analytics technologies and apply them to deliver innovative solutions.

• Business Development: Identify and pursue new business opportunities, developing SOWs for managed services engagements.

• Financial Management: Monitor and manage the financial performance of managed services solutions, serving as the primary biller for smaller accounts.

Qualifications

• Bachelor's degree in a related field (e.g., computer science, statistics, IT)

• 6+ years of experience in data analytics, with a focus on managed services

• Minimum of 4 years of team lead or in-charge experience overseeing staff on multiple engagements

• Excellent communication and interpersonal skills, written and verbal

• Proficiency in data analytics tools and technologies (e.g., Python, SQL, Tableau, Power BI) – Microsoft stack required; AWS, GCP, and Snowflake preferred

• Data-related certifications highly desired

• Experience working in a professional services firm

• Ability to work independently

At RSM, we offer a competitive benefits and compensation package for all our people.  We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients.  Learn more about our total rewards at https://rsmus.com/careers/working-at-rsm/benefits   https://rsmus.com/careers/el-salvador.html. 

RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Salvadoran Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation.  

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please send us an email at [email protected].