Location:

243 Consumers Road, Toronto, Ontario, M2J 4W8

At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day.
With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart network is more than a great place to shop, it’s a great place to work.  We’re committed to building our talented team who champion collaboration, kindness and inclusivity. Join our team, and help recognize a healthy future for your career and for all Canadians.

Why this role is important?

Reporting to the Vice President, Healthcare Partnership Development and Growth, the Sr. Director will play a critical leadership role in driving the success and expansion of SDM’s strategic partnerships in health. This senior position is primarily responsible for the strategic oversight, management, and growth of our existing portfolio of key healthcare partnerships, including payers, providers, and other stakeholders within the Canadian healthcare system. The Sr. Director will also be responsible for identifying and developing new, high-potential strategic partnerships.

The successful candidate will be instrumental in ensuring partner satisfaction, maximizing the value of these relationships, identifying new growth avenues (both within existing partnerships and through new collaborations), and optimizing the financial performance of the partnership portfolio. This role requires a deep understanding of the Canadian healthcare landscape, exceptional relationship management skills, and a proven ability to deliver measurable results in both maintaining and expanding our partner ecosystem.
 

Key Responsibilities:

• Develop and execute comprehensive strategies for managing and nurturing a portfolio of high-value healthcare partnerships, ensuring alignment with SDM's strategic objectives.
• Proactively identify, evaluate, and secure opportunities to expand existing partnerships, including new service offerings, geographies, or enhanced collaboration models.
• Act as a trusted advisor to key partners, ensuring their needs are met, and identifying opportunities to enhance their experience and the overall success of the partnership.
• Oversee the financial performance of the partnership portfolio, including budgeting, forecasting, and strategic initiatives to optimize profitability.
• Maintain an in-depth understanding of the Canadian healthcare ecosystem, including regulatory changes, market trends, competitive landscape, and emerging opportunities across payers, providers, and employers.
• Work closely with internal cross-functional teams to ensure seamless execution of partnership initiatives and delivery of partner commitments.
• Lead complex negotiations for partnership renewals, expansions, and new agreements, ensuring favourable terms and long-term viability.
• Establish and monitor key performance indicators (KPIs) for partnerships, providing regular reports and strategic recommendations to senior leadership.
• Lead, mentor, and develop a high-performing team of partnership professionals, fostering a culture of growth mindset and collaborative candor

Qualifications:

• Bachelor's degree in Business, Healthcare Management, or a related field (MBA or advanced degree preferred). 
• 10+ years of progressive experience in strategic partnership management, business development, or key account management in healthcare.
• Demonstrated deep knowledge and understanding of the Canadian healthcare system, including its various stakeholders and regulatory environment.
• Proven track record of managing and optimizing P&L for a significant business unit, with a clear understanding of financial drivers and strategic levers.
• Exceptional ability to build and maintain strong, long-term relationships with senior-level executives and key decision-makers.
• Strong analytical and strategic thinking skills, with the ability to identify complex problems, develop innovative solutions, and drive strategic initiatives.
• Excellent verbal and written communication, presentation, and negotiation skills.

Why work at Shoppers Drug Mart?

Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand.   Benefit from a purchase discount program, competitive pay and online learning through Academy.

Take ownership of your work and find more ways to care about your work, co-workers, customers and community.

How You’ll Succeed:

At Shoppers Drug Mart Inc., we seek great people to continually strengthen our culture.  We believe great people model our values, are authentic, build trust and make connections. 

If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today. 

Employment Type:

Full time

Type of Role:

Regular

Shoppers Drug Mart Inc. recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.

In addition, we believe that compliance with laws is about doing the right thing.  Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

Please Note: If you have Employee Self Service (ESS) on Workday, apply to this job via the Workday application.

Hiring Range / Échelle salariale à l’embauche :

$185,000.00 - $235,000.00 / 185.000,00$ - 235.000,00$ (per year / par an)

A candidate’s experience and knowledge as well as the geographical region in which the position is located may be factored into the pay a candidate receives for this position. This posting is for an existing vacancy. The Company uses artificial intelligence for the purpose of screening, assessing and/or selecting applicants for this position. / L’expérience et les connaissances d’un candidat ainsi que la région géographique dans laquelle le poste est situé peuvent être prises en compte dans la rémunération qu’un candidat reçoit pour ce poste. Cette offre d’emploi concerne un poste vacant existant. L’entreprise utilise l’intelligence artificielle dans le but de filtrer, d’évaluer et/ou de sélectionner les candidats à ce poste.

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