Manager, Specialty Compliance and Ethics - Seller Compliance

Posted:
12/13/2024, 9:26:54 AM

Location(s):
Arkansas, United States ⋅ Bentonville, Arkansas, United States

Experience Level(s):
Mid Level ⋅ Senior

Field(s):
Legal & Compliance

Position Summary...

What you'll do...

This position is located on site at our brand new corporate campus in Bentonville, Arkansas.

At Walmart, we take pride in being the most trusted retailer.  A critical path to building that trust is creating a safe and fair Marketplace for sellers and customers.

As member of the Global Marketplace eCommerce Compliance team, you will support the monitoring of regulatory obligations relating to eCommerce marketplace sellers.

The position oversees the review of submissions regarding seller conduct, executes monitoring/QA for accuracy, analyzes seller data, prepares reports for leadership, and proposes improvements to enhance efficiency and compliance. This role will partner with various teams including eCommerce Compliance, Policy Governance, Operations, Legal, Global Investigations, and Product.

An ideal candidate demonstrates an entrepreneurial style getting involved in the necessary details to manage functional responsibility and key relationships. We are looking for a cross-functional team player who drives hard, operates with a sense of urgency, leverages partnerships, navigates pushback from internal and external stakeholders, and is decisive and objective in applying standards and policies.

What you'll do....

  • Lead site monitoring activities and ensure seller compliance with established polices and guidelines.

  • Oversee the triage process for internal and external reports regarding seller behavior, identify proper Walmart teams to refer submissions for further review and action.

  • Prepare reports for leadership related to risk indicators and that show trends or developing risks in seller behavior, including analysis of seller data reports, and data on program effectiveness.

  • Participate in tooling solutions, managing the tooling roadmap and working closely with our Product and Engineering teams to implement fixes.

  • Conduct monitoring/QA for compliance program execution.

  • Oversee process documentation, report generation and coordinate the implementation of polices, processes or workflows.

  • Conduct regular reviews and updates of processes to reflect changes in regulations, company policies, and industry best practices.

  • Support seller compliance policy training and awareness efforts for seller-facing content and for Walmart associate-facing content for compliance areas.

What you’ll bring….

  • Bachelor’s degree or related experience in security, investigations, operational management, compliance, legal, privacy, or related field.

  • Experience with eCommerce, retail and customer service, compliance, or content review/moderation.

  • Experience with vendor, seller, or supplier standards enforcement.

  • Ability to communicate effectively across various levels of the organization and with external stakeholders.

  • Excellent verbal and written communication skills with people at a variety of levels.

  • Excellent analytical skills and attention to detail, with the ability to manage multiple investigations simultaneously under tight deadlines.

  • Experience performing risk analysis and making data-driven decisions to mitigate seller compliance risk.

  • Experience with tools such as JIRA, Confluence, ServiceNow and Salesforce.

  • Experience working with teams in different time zones and cultures.

The above information has been designed to indicate the general nature and level of work performed in the role.  It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.

Perks and Benefits 
Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.  

Who We Are 
Join Walmart and your work could help over 275 million global customers live better every week. Yes, we are the Fortune #1 company. But you’ll quickly find we’re a company who wants you to feel comfortable bringing your whole self to work. A career at Walmart is where the world’s most complex challenges meet a kinder way of life. Our mission spreads far beyond the walls of our stores. Join us and you'll discover why we are a world leader in diversity and inclusion, sustainability, and community involvement.  From day one, you’ll be empowered and equipped to do the best work of your life.  

Equal Opportunity Employer 
Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity - unique styles, experiences, identities, ideas and opinions – while being inclusive of all people.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

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You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

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For information about PTO, see https://one.walmart.com/notices.

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Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

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Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

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For information about benefits and eligibility, see One.Walmart.

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The annual salary range for this position is $80,000.00-$155,000.00

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Additional compensation includes annual or quarterly performance bonuses.

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Additional compensation for certain positions may also include:

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- Stock

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Bachelor's degree in Business, Human Resources, or related field and 2 years’ experience in compliance, ethics, legal, project management, or related area OR 4 years’ experience in compliance, ethics, legal, project management, or related area.
2 years’ experience using intermediate functionality of Microsoft Office.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Master's degree in Business, Human Resources, or related field, Project Management Certification, Supervisory experience

Primary Location...

608 Sw 8Th St, Bentonville, AR 72712-6207, United States of America