As our newest Senior Customer Success Manager (CSM), you will own the long-term relationship with a number of key brands and retailers in our UK, Ireland and Northern Europe region. Your core focus when consulting with clients will include:

- Developing a deep understanding of the client business and their priorities.

- Working with them to develop a strategic and innovative Ratings and Reviews and Social Commerce programme that will drive  measurable success.

- Analysing your clients’ business goals and matching these with the most impactful Bazaarvoice activity – and partnering with the different teams internally to deliver on this.

- Growing the footprint of your relationship with key stakeholders within client organisations wherever Bazaarvoice’s solution adds value