You Belong Here  

The Protiviti Career provides opportunity to learn, inspire, and advance within a collaborative and inclusive culture.  We hire curious individuals for whom learning is a passion. We lean into our mission: We Care. We Collaborate. We Deliver.   

At every level, we champion leaders who live our values of integrity, inclusion, innovation, and commitment to success. Imagining our work as a journey, we believe integrity guides our way, inclusion moves us forward together, innovation creates new destinations, and our commitment to success empowers us to deliver on our vision to be the most trusted global consulting firm. 

Where We Need You 

Protiviti is looking for a Salesforce Financial Services Cloud (FSC) Architect Senior Manager to join our growing Salesforce team.  

What You Can Expect 

As a Senior Manager, you’ll partner with our clients to identify and manage risk. You'll develop strategies to solve complex business problems using new ways of thinking, and devise solutions to support your clients' needs through using the latest tools and methods.  You’ll develop lasting relationships with client personnel and further these relationships through quality product delivery.  You’ll foster a network within the business community and serve as an ambassador of Protiviti in the market. You will also be a mentor and provide performance development to teams as you oversee the successful completion of project work plans.  

What Will Help You Be Successful 

• You are motivated to learn and interested in all things related to Salesforce and Financial Services Cloud, including the latest trends and developments.  

• You are passionate about building relationships with clients and providing exceptional experiences. 

• You have an inherent interest in project management and team leadership.  

• You promote a positive team culture that fosters open communication among all engagement team members.  

• As a Salesforce Financial Services Cloud Architect, you will lead functional workshops. Demonstrate leadership skills in solution designing, delivering, testing, and deploying in Agile methodology. 

• You provide expertise in User Journey preparations, User Story reviews, Data Modeling, Apex Design Patterns, LWC, and other modern UI techniques. 

• You lead the architecture and design of sophisticated Salesforce projects for clients within the Financial Services Industry 

• You advise customers on the overall enterprise architecture, where Salesforce fits in and assist in developing overall architectural strategy involving numerous other systems and data sources. 

• You conduct in-depth analysis of requirements and assess the feasibility of various solutions. 

• You develop roadmaps and provide strategic guidance to clients to ensure alignment between business objectives and solutions. 

• You serve as a trusted advisor to the client driving conversations with their admins, architects and business stakeholders that shape the business process, architectural vision, and establish a program architectural roadmap. 

• You manage customer expectations; negotiate solutions to sophisticated problems with both the customer and third-party partners. 

• You build out sophisticated business processes using native Salesforce Industries technology and the toolkit of the Salesforce platform and integration tools. 

• You anticipate, identify, highlight architectural risks associated with projects to Salesforce and the customer. Manage risk areas in the solution in a proactive manner and contribute to seeing an issue through to completion. 

• You provide architectural mentorship and support to project teams, including developers, administrators, and partners. 

• You create development opportunities for others, including participating in the creation and rollout of training, and ways for your team to improve our clients and communities. 

• You have interest in contributing to the preparation of client proposals and strategies to win new business.  

• You excel at identifying opportunities to integrate product solutions and resources to improve client service capabilities. 

• You have interest in working with a diverse portfolio of clients across industries.   

Do Your Talents Include the Following? 

• Experience leading multiple FSC implementations 

• Proven experience (5+ years) of relevant consulting experience in professional services, designing technology solutions. 

• Extensive experience in handling complex, multi-platform, client-facing projects in positions of increasing responsibility in the context of systems development and related business consulting. 

• Extensive experience with Cloud and cloud-based technologies (not limited to Salesforce platform but ideally Financial Services Cloud) 

• Demonstrated experience with data architecture. 

• Extensive experience in System-to-System integration, distributed architectures, event driven architecture using common ESB platforms like MuleSoft. 

• Expertise in one or multiple domains of Banking (retail, commercial, investment, mortgage lending and servicing), Insurance, Wealth & Asset Management. 

• Strong background in Integration Architecture, Platform Security, Identity and Access Management / Integration Security, Sharing and Visibility, Data Architecture and Management, Architectural Design Patterns, and Apex Design Patterns 

• Proficiency in Salesforce/Apex, Triggers, Lightning Flows, Lightning, LWC, and experience with modern web and mobile technologies (HTML, CSS, JavaScript, Web Components, others).  

• Establishing and cultivating business relationships and a professional network, including with senior executives.  

• Successfully pursuing business development opportunities and identifying and implementing strategies to obtain new work or clientele.  

• Ability to translate and communicate Salesforce FSC issues, risk, or challenges to client personnel, including executives.  

• Leadership and direct supervisory experience of teams including conducting performance appraisals, mentoring and coaching, oversight and review of work, coordination across teams, and understanding how to motivate.   

Your Educational and Professional Qualifications 

• Bachelor’s degree in a relevant discipline (e.g., MIS, Engineering, Computer Science or related technical degree). 

• 7+ years working in a related field; preferably in professional services and/or industry    

• Experience working for a technology consulting firm or software product company is strongly preferred 

• 5+ years of experience with Financial Services Industry 

• Professional Certification such Salesforce Certification Preferred (Admin, Developer, Sales Cloud, and FSC, Application Architect) similar strongly preferred   

Our Hybrid Workplace 

Protiviti practices a hybrid model, which is a combination of working in person with a purpose and working remotely. This model creates meaningful experiences for our people and our clients while offering a flexible environment. The ratio of remote to in-person requirements vary by client, project, team, and other business factors. Our people work both in-person in local Protiviti offices and on client sites, which can include local or out-of-state travel based on our projects and client requests and commitments.   

#LI-Hybrid 

Protiviti is not registered to hire or employ personnel in the following states –  West Virginia, Alaska.