MentorMate creates durable technical solutions that deliver digital transformation at scale by blending strategic insights and thoughtful design with brilliant engineering. With mature and established practices in enterprise web and mobile development, quality engineering, technical architecture, human-centered design, cloud, DevOps, data, and analytics, the company provides challenging careers in a friendly and global people-oriented environment. We value every team member and share our success through flexible working models, competitive pay and benefits, and advancement opportunities.
As part of global technology company Tietoevry Create, MentorMate enables people to work on impactful, global projects for recognizable brands and grow their careers in a team of over 10,000 experts.
Together with our sister company Infopulse, also part of Tietoevry Create, we are expanding our team in Bulgaria and will be looking for experts in the telecom industry. This collaboration aims to leverage our combined expertise to deliver exceptional digital transformation solutions in the telecommunications sector.
About the role
This project focuses on providing essential support and enhancements for the BICS inventory and service assurance system managed by Netcracker. Responsibilities include managing user support tickets, implementing technical fixes, and installing vendor updates. The team also develops PL/SQL scripts for data management, improves system monitoring using Nagios and ELK, and performs vital maintenance tasks. This role offers opportunities to grow in troubleshooting and independent problem-solving within a collaborative environment.
MentorMate is a place of constant energy and personality. On the clock, we’re technology experts and leaders that bring passion and knowledge to every project. Off the clock, we’re an eclectic bunch of foodies, music buffs, artists, sports fanatics, karaoke pros, and outdoor enthusiasts.
Global leaders in digital consulting, design, and engineering services, MentorMate and Tietoevry Create are equal-opportunity employers. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.