The Commercial Digital Fuel team is one of the most dynamic teams in GSK. Our vision is to to lead the digital & AI enabled future of GSK Commercial, fueling sustainable growth and customer engagement outcomes.

To support our ambitious goals, we are seeking a Product Manager to:

• Oversee the digital strategy for the global Competitive Intelligence (GSI) team. This role involves identifying, delivering, and maintaining all digital products and tools required by CI team to meet their strategic objectives

• And in addition, to lead the scale up and roll-out of Commercial tech’s agentic platform

This role will allow you to lead all key Product Management activities within the product delivery lifecycle and provides an excellent opportunity for you to progress in your career.

Key responsibilities

• Owning the global product roadmap for the Competitor Intelligence group, shaping a vision and key measures to monitor its success

• Manage the development and scale up of the agentic commercial platform, a multi-agent solution designed to scale and support AI solutions across Commercial Digital & Tech.

• Conducting user research to identify the biggest user pain points, and then generate / evaluate ideas to address them

• Analysing market and technology trends, distilling core learnings and bringing the best opportunities and ideas back into the team

• Effectively communicating the product vision and value each idea or feature has to the Product team

• Setting expectations, resolving conflicts, and prioritising based on customer value. Your goal is to ensure the most valuable work is always shipped by our product teams.

• Measure the impact of all new work shipped and help to close the learning loop

• Communicate the progress, learnings made and vision (roadmap) for the product to all interested parties including senior leaders - taking accountability for communicating the priorities and non-priorities and being transparent about timeline

• Continually review product performance including measurement of customer satisfaction across all aspects of the product, this also includes taking ownership of the findings and working to resolve the challenges found

• Maintain high credibility and deliver real value by shipping products that make our users’ lives easier and more effective

Why you?

Basic Qualifications:

We’re looking for strong experience as well as a detailed understanding of fundamental Product Management approaches, including:

• Proven experience with current AI technologies, including multi-agent systems and agentic solutions, demonstrating a solid technical understanding and practical experience working with and scaling the technology

• Customer Research techniques – continuous discovery techniques, primary and secondary research methods

• Setting a Product vision, using frameworks such as Product North Star and OKRs

• Prioritising the ideas and opportunities to be built based on customer value

• Conducting planning sessions, resolving conflicts, and setting expectations

• Effectively communicating the vision and future direction of the product to the wider audience

• Ability to perform your role and manage stakeholders across a matrixed organisation and capable of Influencing/negotiating with external 3rd parties

Closing Date for Applications: 8th Aug 2025 (COB)

Please take a copy of the Job Description, as this will not be available post closure of the advert. When applying for this role, please use the ‘cover letter’ of the online application or your CV to describe how you meet the competencies for this role, as outlined in the job requirements above. The information that you have provided in your cover letter and CV will be used to assess your application.

During your application, you will be requested to complete voluntary information which will be used in monitoring the effectiveness of our equality and diversity policies. Your information will be treated as confidential and will not be used in any part of the selection process. If you require a reasonable adjustment to the application / selection process to enable you to demonstrate your ability to perform the job requirements, please contact 0808 234 4391. This will help us to understand any modifications we may need to make to support you throughout our selection process.

Why GSK?

Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/ immunology and oncology).

Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves – feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together.

GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.

We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.

Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us on [email protected] or 0808 234 4391.  The helpline is available from 8.30am to 12.00 noon Monday to Friday, during bank holidays these times and days may vary.

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