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POSITION TITLE: HR Service Delivery New Associate
WORK SETUP: Hybrid

Overall Purpose:
The HR analyst is responsible for all HR transactions including onboarding to offboarding procedures, data management, handling & resolving inquiries, and providing excellent customer support.

RESPONSIBILITIES:
• Partner with client team to draft offer letters for new external candidates and transfer letters for internal candidates
• Ensure that letters are generated promptly per the agreed process which includes verifying that all details match the system
• Ensure that all details within the system are reconciled for accuracy and conduct reviews to identify if there are any discrepancies between systems; follow up with the client team to correct these as required
• Manage employee data and ensure all information in the system is accurate
• Focuses on the accurate and timely execution of requests from employees and clients
• Manage employee files ensuring documents are scanned, indexed, and filed in correct file. Create new files and folders as necessary
• Provide first level functional support to customers needing assistance

OTHERS:
Project Shift Schedule: Rotation Shift
Project Rest Day: Weekends Off
Project/Team Location: Quezon City, Cyberpark Tower 1

SKILL AND QUALIFICATIONS:

• Bachelor's degree holder
• Open to fresh graduates
• Excellent communication skills & customer service attitude essential  
• Must have effective time management skills to ensure duties are handled successfully, and works at minimal supervision
• Computer skills including MS Office applications, prior experience in working in ticketing tools such as Salesforce, Workday are an advantage

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 750,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com

Equal Employment Opportunity Statement

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.