Created in Lyon in 2016 by French entrepreneurs, Agicap is one of the fastest scale-ups in Europe, with over 7000 customers and revenue growth above 100% YoY for the past 3 years. GP Bullhound has ranked us as the next most likely unicorn in Europe.
Agicap allows CEOs and Finance teams of SMBs and Mid-Market companies to efficiently manage and forecast their cash flow, pay their suppliers and get paid.
Cash is King, and Agicap fundamentally reshapes the way companies manage one of their greatest pain points.
Our ambition is to become the global financial management solution for SMEs and Mid-Market companies worldwide.
To help us get there we have raised 3 rounds of fundings so far, totalling $121 million, with prestigious VC funds including Greenoaks, Partech and BlackFin.
These additional resources further fuel our product innovation, allowing us to grow significantly the team by welcoming new talents and accelerating our international expansion across Europe. We are now over 500 people.
We believe our success comes from our highly passionate and dedicated teams, committed to building a company where people can grow and build their careers. We are constantly looking for great talents, aiming for excellence and ready to join our ambitious adventure!
Headcount Growth :
July 2019 : 10
July 2020 : 50
July 2021 : 200
July 2023 : +500
You will join the Customer Success team, responsible for training, platform customization, and ongoing customer support throughout their lifecycle at Agicap!
As a member of the Customer Success Tech team, your missions will be:
In collaboration with Customer Success, Sales, Product, and Tech teams, your goal will be to enable customers to quickly access all necessary banking data for their cash flow management on the platform. You will be responsible for:
1. Integrating customer banking data:
As the technical expert, you will assist new clients in integrating their banking data into the tool, crucial for long-term customer satisfaction and loyalty.
To best support them, it is important to:
- Support the client in their interactions with banks for contract setup.
- Master internal processes for seamless data integration.
- Propose solutions to resolve issues during implementations or contract execution.
- Communicate with stakeholders (internal and external) to ensure rapid data integration into Agicap and efficient problem resolution.
2. Contributing to team development and process construction:
- Contribute to continuous improvement of processes and tools.
- Establish documentation to facilitate knowledge sharing within the team.
- Advocate for client needs to product teams to prioritize new functionalities.
The beauty of our job lies in the diversity of stakeholders (experts, CEOs, bankers) and interactions both internally and externally. Our pivotal role within Customer Success positions us as experts dedicated to serving our clients and colleagues.
This position offers numerous opportunities for growth within Agicap and serves as an excellent entry point into the rapidly growing fintech industry.