Title: IT ServiceNow Developer

About GlobalFoundries

GlobalFoundries is a leading full-service semiconductor foundry providing a unique combination of design, development, and fabrication services to some of the world’s most inspired technology companies. With a global manufacturing footprint spanning three continents, GlobalFoundries makes possible the technologies and systems that transform industries and give customers the power to shape their markets. For more information, visit www.gf.com.

Introduction:

As a ServiceNow Developer, you will be part of the IT Enablement Office within the GlobalFoundries IT organization. Your role will encompass designing, configuring, developing, troubleshooting, and implementing ServiceNow capabilities to evolve the platform that supports IT and the business.

Your Job:

• As a ServiceNow Developer, you will be part of the IT Enablement Office within the GlobalFoundries IT organization. Your role will encompass designing, configuring, developing, troubleshooting, and implementing ServiceNow capabilities to evolve the platform that supports IT and the business.

• Collaborate with project teams to deliver new capabilities; help to establish timelines, specifications, and budget.

• Create new ServiceNow procedures and workflows.

• Create unique service portal pages and widgets to aid the business organization.

• Implement and monitor changes to ensure a smooth transition.

• Contribute to training collateral development.

• Determine problem areas within our current framework and recommend solutions.

• Develop processes with ServiceNow that improve user access and navigation

• Oversee development of the ServiceNow solution in accordance with industry best practices to ensure system compliance.

• Create thorough and organized test plans.

Required Qualifications: (Please add specific and measurable qualifications, if not applicable, delete.)

• Bachelor's degree in computer science, information technology, computer information systems, or a similar field

• Bachelor's with 4-6 Years or masters. with 2-5 years

• 2+ years of working with ServiceNow, including configuring an ITSM service catalog

• Demonstrated expertise in at least 2 ServiceNow modules

• Fluency in English Language – written & verbal.  

• Strong interpersonal and relationship building skills.

• Self-starter who can work well independently or in a collaborative team environment.

• High level of attention to detail and accuracy.

Preferred Qualifications: (Please list any skills or attributes you prefer that are not experienced or physical (e.g., Masters in Electrical Engineering)

• Proficiency in Microsoft Office, including Teams, Word, Outlook, PowerPoint, and SharePoint.

• ServiceNow Administrator Fundamentals, Application Developer, or Implementation Specialist certification is a plus.

• Able to cope with pressure.

• Strong business acumen.

• Knowledge of CMDB implementations

• Expertise in web development (HTML, CSS, JavaScript)

GlobalFoundries is an equal opportunity employer, cultivating a diverse and inclusive workforce. We believe having a multicultural workplace enhances productivity, efficiency and innovation whilst our employees feel truly respected, valued and heard. As an affirmative employer, all qualified applicants are considered for employment regardless of age, ethnicity, marital status, citizenship, race, religion, political affiliation, gender, sexual orientation and medical and/or physical abilities.

All offers of employment with GlobalFoundries are conditioned upon the successful completion of background checks, medical screenings as applicable and subject to the respective local laws and regulations. To ensure that we maintain a safe and healthy workplace for our GlobalFoundries employees, please note that offered candidates who have applied for jobs in India will have to be fully vaccinated prior to their targeted start date. For new hires, the appointment is contingent upon the provision of a copy of their COVID-19

vaccination document, subject to any written request for medical or religious accommodation.