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Line of Business Job Description:

Anti Money Laundering (AML) Know Your Customer/Client Due Diligence (KYC/CDD) is part of the Global Operations organization and is responsible for client AML/KYC refresh globally. The team supports the business in completing AML/KYC due diligence checks as well as maintaining client records.

Job Description:

This job is responsible for providing moderately complex research, reporting, and analytical support for the delivery of end-to-end support for Global Markets sales, trading and underwriting business for securities, foreign exchange, fixed income, exchange traded derivatives, and over-the-counter derivatives across multiple Lines of Business. Key responsibilities include carrying out duties under general supervision and assisting teammates while following established procedures.

Responsibilities:

• Maintains accuracy of client portfolio using internal and external comparison tools
• Performs research and conducts moderately complex analyses using established techniques, including transactions that require special handling and exception handling
• Explores methods to enhance processes, further reduce risks, and boost client experience
• Partners with colleagues on the trade and sales support teams, as well as external agents
• Creates reports and liaises with internal partners to ensure proper client reporting and assist with regulatory reporting
• Escalates potential risks and exposures to manager in a timely manner
• Assists with ad-hoc projects, new processes, or initiatives requiring coordination among subject matter experts representing multiple product areas or functions
• Conducting client due diligence (CDD) and enhanced due diligence (ECDD) in accordance with internal policies, procedures and regulatory guidelines.
• Review of refresh requirements for assigned jurisdiction in line with related Client Identification Profile (CIP)/CDD Procedures to ensure adequacy and accuracy before the requirements are sent to the client.
• Liaise with sales/ client outreach teams to obtain and validate correct documentation to fulfill refresh requirements.
• Perform client refresh through the review of client documentation, vendor databases and data entered into proprietary systems to ensure all refresh requirements are met.
• Ensure all jurisdictional regulatory requirements related to KYC are adhered to.
• Support business with KYC related queries and requests.
• Participate in remediation, internal/external Audits (where applicable).

Required Qualifications:

• Two or more years of financial services experience
• Excellent verbal and written communications skills
• Documented experience performing in a process-oriented production environment that changes periodically
• Familiar with MS Office Suite (Excel/Word/Outlook/Access)  
• Work in a team environment
• Organize work, prioritize tasks and handle multiple assignments simultaneously
• Successfully meet tight deadlines while ensuring data accuracy and integrity
• Work and execute with minimal supervision or remote management   

Desired Qualifications:

• Anti Money Laundering (AML) Know Your Customer/Client Due Diligence (KYC/CDD) experience desired but not required

Skills:

• Attention to Detail
• Critical Thinking
• Data Collection and Entry
• Recording/Organizing Information
• Research
• Fraud Management
• Interpret Relevant Laws, Rules, and Regulations
• Problem Solving
• Quality Assurance
• Risk Management
• Adaptability
• Customer and Client Focus
• Prioritization