Our growth is creating great opportunities! Our team is growing and we want to hire the most talented people we can. Once you've had a chance to explore our current open positions, please apply to the one you feel best suits you! You can keep track of your progress in the selection process as well as stay updated on new positions that might interest you. 

Shift

Days, Salaried

Scheduled Weekly Hours

40

POSITION PURPOSE: 

Oversees the operation/training of CGH phone system and performs administrative tasks to support IT operations. 

ESSENTIAL FUNCTIONS:

• Responsible for staff training, phone set up and routing, troubleshooting, and reporting for the CGH phone system.

• Manage telehealth applications.

• Manage the Vocera application.

• Manage the ScanAm system.

• Supports and assists setting up workstations, including phones, computers, printers, labelers, etc.

• Maintains all CGH phone and fax lists.

• Maintain the CGH 911 database.

• Continuously communicate and coordinate with senior management and other managers/ supervisors to ensure organizational problems are resolved.

• Complete projects as assigned by manager.

• Manage all CGH phone and fax circuits and POTS lines, including problem resolution, requesting renewal agreements, and reviewing invoices.

• Submit all documentation to receive USAC and other grant funding.

• Be the primary person responsible for account management requests.

• Receive and review operational and security reports and direct them to the proper system admin or analyst for follow-up.

• Complete service desk tickets that are assigned.

• Other duties as assigned.

SPECIALIZED KNOW-HOW & REQUIREMENTS:

• Associate’s degree or 5 years’ IT or phone experience required. Bachelor’s degree preferred.

• Proficient in Microsoft office.

• Experience with VoIP phone systems preferred.

• Strong organizational skills.

Thank you for your interest in a career at CGH Medical Center.