Posted:
6/25/2024, 5:00:00 PM
Location(s):
Western Cape, South Africa
Experience Level(s):
Mid Level
Field(s):
Customer Success & Support
Workplace Type:
On-site
What You Will Do
The HVAC-Chiller Technician-Cape Town will be reporting to Service Team Leader. You will be supporting customers by executing the tasks of installation and commissioning of equipment, planned/unplanned maintenance and repairs as well as servicing of equipment as per Service Contracts/maintenance schedules. You will be mostly working on the customer’s site.
Being the face of the company in the eyes of the customer, you will be holding a key role in the organization with the mission of providing excellent service to your clients.
How You Will Do It
As an HVAC-Chiller Technician, you will be responsible for completing site surveys, installing equipment, minimizing damage to installed equipment by careful placement of units, upgrading and/or refurbishing equipment where required, thoroughly testing equipment to analyze faults and making sure equipment conforms to the system manual. You will be commissioning systems and equipment using standard configuration and commissioning tools.
You will also be maintaining and repairing installed equipment, providing maintenance according to Service Contracts (bi weekly, monthly or annually), following preventative maintenance schedule, responding to call outs timeously, testing malfunctioning systems and components, overhauling equipment and identifying what needs to be repaired, troubleshooting and resolving problems effectively, providing feedback on failures and suggested improvements to customer and Client Service Manager/Technician Team Leader and bringing faulty equipment back to Johnson Controls while also completing the correct paperwork.
You will obtain additional sales of equipment and services by proactively identifying client needs on site and informing Technician Team Leader/CSM . You will provide value added consulting advice to customers in order to gain repeat business.
What we look for
Required
#LI-ED1 #onsite
Website: https://johnsoncontrols.com/
Headquarter Location: Cork, Cork, Ireland
Employee Count: 10001+
Year Founded: 1885
IPO Status: Public
Industries: Industrial Engineering ⋅ Physical Security