FIND YOUR 'BETTER' AT Blue Care

We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.

We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.

If you believe in better, we’d love to hear from you.

About the Role

Responsible for providing services to medical service providers related to network operations area.Responsibilities:
Hotline services handling
Medical vouchers data entry (out-patient claims), basic pre-approval task, preparation of billing related documents including adjustment
Enquiry and servicing issue handling including investigation and response by email
Filing and administration work
Participate on ad hoc projects or as assigned by supervisor / Line Manager

Job Requirements:
Minimum Form 5 / DSE graduate or above
Cheerful, detail-oriented and a team player
Hands on PC knowledge with good numeric sense, responsible at work
Friendly and helpful telephone manner with excellent communication skills, self-initiative
Shift duties required including non-offices hours, weekend and public holidays (last shift to 8pm)
Experience in customer service is an advantage

Others:
You are required to obtain the relevant license(s) if your job involves regulated activities

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.