Product Mgr - eBay Live - Seller Success

Posted:
8/11/2024, 5:00:00 PM

Location(s):
Oregon, United States ⋅ Portland, Oregon, United States

Experience Level(s):
Mid Level

Field(s):
Product

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

We are looking for a data-driven and customer-centric Product Manager to define the future of selling tools for live streaming. As a key member of the Seller Experience team, you will be responsible for building product experiences our Live sellers rely on to drive their revenue and grow their eBay business through a fun and engaging live stream. If you thrive in a zero-to-one space and have a desire to play a pivotal role in one of eBay’s most exciting growth areas, we want to hear from you. 
 

What you will accomplish:

  • Become a thought leader in the live commerce space to develop and champion a product strategy for driving seller success via insights and promotions through a combination of understanding customer needs, business goals, market trends, and competitor insights.

  • Define and iterate on a zero-to-one product roadmap while balancing requests and dependencies from established eBay engineering teams.

  • Collaborate with cross-functional partners across eBay, including engineering, design, research, analytics, marketing, legal, operations, customer support, and business units to optimally deliver the roadmap. 

  • Establish key success metrics and report on product performance, insights, and risks to goal with eBay leadership. 

  • Earn the trust of the seller experience engineering team through a deep understanding of seller pain points and an ability to drive technical decisions to unblock feature development.

  • Roll up your sleeves and take ownership of the seller success strategy and represent the voices of the Live sellers and buyers in all product decisions across eBay. 

What you will bring:

  • 3+ years of product management or strategy consulting experience with e-commerce experience preferred

  • Bachelor’s degree required; MBA preferred 

  • Ability to thrive in an ambiguous environment and make tradeoffs based on incomplete data

  • Consistent track record to define and execute on complex product roadmaps through cross-functional collaboration; experience driving audience growth and insights preferred

  • High levels of ownership and an entrepreneurial spirit to not only identify emerging problems but also address them in a fast-paced environment

  • Alignment with eBay’s core values (customer obsession, innovation, and inclusion) demonstrated through driving results, collaboration, and using customer insights to inform product decisions

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eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at [email protected]. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities.

Jobs posted with location as "Remote - United States (Excludes: HI, NM)" excludes residents of Hawaii and New Mexico.

 

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