Job Summary:

JOB DESCRIPTION –Senior NoSQL Database Engineer (Cassandra)

Location: United Kingdom, Remote

Division: Ticketmaster

Contract Terms: Permanent

THE TEAM

Join our database team and become an integral core member of a group supporting the world’s largest ticketing system. We are on a journey to build a set of new generation database tools to build, manage, and operate various databases in AWS with an “infrastructure as code” mindset and migrating databases from our On-Prem private cloud to AWS. We use various database RDBMS and NoSQL technologies. We support multiple database platforms running on both private and public cloud infrastructure, powering the world’s largest ticketing system and serving 170M customers.

THE JOB

As a Senior NoSQL Database Engineer on the Cassandra Team, you will be working on some of the latest database technology and will have an excellent opportunity to grow your career with a team with a great culture. You will be responsible for the infrastructure of open-source databases and will work on cloud solutions, infrastructure automation, and configuration management. This role will involve designing CI/CD pipelines, utilizing Git for version control, and working with Linux/Unix systems. Your contributions will help in achieving the objectives of the team and the company by supporting the migration to AWS and maintaining the high availability and performance of our databases.

WHAT YOU WILL BE DOING

• Continuously improving the reliability and performance of existing open-source database platforms, both cloud and on-prem solutions
• Collaborate with other application engineering teams to deploy Cassandra cluster, schema design and performance tuning to meet business requirements for critical products in Ticketmaster.. Provide sufficient support for scaling, upgrade and other operation tasks.
• Plan the growth and manage the capacity and the life-cycle of the current production open-source database platforms.
• Strategize on building proactive monitoring and alerting to pre-empt outages
• Support OnCall for GMT and IST time zone

WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS)

• Experience working with the infrastructure of open-source databases (e.g., Apache Cassandra/DSE, ScyllaDB, MongoDB, DynamoDB).
• Strong conceptual understanding of high availability and failover design.
• Database and OS performance tuning and performance testing experience.
• Strong troubleshooting skills for resolving issues independently.
• Experience with cloud solutions (e.g., AWS EC2, AMI, EBS, Route53, CloudWatch, DynamoDB).
• Experience with infrastructure automation and configuration management (e.g., Ansible, SaltStack, Terraform, Puppet, Chef).
• Experience designing CI/CD pipelines for infrastructure code deployment.
• Demonstrable usage experience of Git and designing version control process methodologies.
• Knowledge of database and OS observability tools (e.g., Prometheus, Grafana).
• Strong fundamentals of Linux/Unix system knowledge.
• Knowledge of Kubernetes/Kafka is a plus.
• Proven experience with programming languages in a software engineering or data engineering role (e.g., Python, Django).

YOU (BEHAVIOURAL SKILLS)

• Excellent written and verbal English communication skills.
• Experience working in a distributed remote environment.
• Natural drive to learn new technologies, participate in PoCs, and provide the best datastore solutions to meet business requirements.
• High inclination to document often and share knowledge with the team.
• Engineering mindset with motivation to automate repetitive manual tasks.
• Understanding and willingness to adopt SDLC and Agile best practices.
• Proficient in Linux and Unix shell environments.
• Ability to work independently with a strong level of self-motivation.

LIFE AT TICKETMASTER

We are proud to be a part of Live Nation Entertainment, the world’s largest live entertainment company.

Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world’s largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision. 

We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you’re passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.

Our work is guided by our values:

Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.

Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a team

Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent

Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive

EQUAL OPPORTUNITIES

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. #LI-JCK #LI-Remote