Test Automation Engineer II (TAGCI)

Posted:
10/18/2024, 5:52:03 AM

Location(s):
Porto, Portugal

Experience Level(s):
Junior

Field(s):
QA & Testing

Workplace Type:
Hybrid

Pay:
$96/hr or $199,680 total comp

Join us in bringing joy to customer experience.  Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.   

Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. 

 

The Test Automation Engineer II would be an active member within the Software Quality
Engineering Organization and directly in Test Automation Group (TAG) Continuous
Integration (CI) team, responsible for providing automation and test support for the SW
releases of Five9.

 

Responsibilities:

  • Automated smoke, component, functional, integration regression testing.
  • Test environment (pre-production) support and extending of framework (Python based).
  • Test result analysis for executed tests and issues investigation using TAG framework
  • logs, product logs on different code branches and for different product components,
  • monitoring tools.
  • Organization of results investigation and support in TAG.
  • Reporting about different types of testing by TAG to upper management.
  • Support of internal tools for automation testing.
  • Communication and cooperation with other company’s teams and departments.
  • Collaborate and work in sync with co-workers in headquarters office (California).

Required skills:

  • Good team player with strong analytical and troubleshooting skills.
  • Experienced user of UNIX/Linux OS-s.
  • Experience with DBMS (MySQL is desirable).
  • Basic knowledge of VoIP, SIP, WebRTC.
  • Understanding of basic network principles (i.e. OSI model, real time protocols, network
  • management protocols).
  • Good interpersonal, reliable and communication skills.

Desired skills:

  • Good knowledge of software development process and software testing methodologies.
  • 2+ years’ experience in Test Automation projects.
  • Pro-activity in investigation of new opportunities for automation.
  • Understanding of CI/CD processes and basic background with tools (Ansible, Puppet,
  • Docker).
  • Experience with Monitoring Systems (Logic Monitor and Grafana are preferable).
  • Hands-on experience using Asterisk or FreeSwitch PBX.
  • Good knowledge of programming techniques and algorithms (OOP is preferable).
  • Hands-on experience with Python 3x and/or Java.
  • Experience with IAAS (VMware ESXi, OpenStack).
  • Integration (CI) team, responsible for providing automation and test support for the SW
    releases of Five9.

Benefits:

  • Five9 Shares
  • Bonus Scheme
  • 10% Flexi Benefit
  • Meal Allowance
  • Medical Insurance
  • Life Insurance 
  • 25 day Annual Leave + Public Holidays

#LI-ND1 #LI-HYBRID

 

Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills.  The more inclusive we are, the better we are.  Five9 is an equal opportunity employer. 

Our headquarters are located in the San Francisco Bay Area with global hubs in the United Kingdom, Germany, Philippines, Portugal, and Australia. 


View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal.  

Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.