Content Experience Consultant – Content Transformation, Marketing Advisory

Career Level 9

Location London

About Marketing Advisory:

A consulting practice within Accenture Song, Marketing Advisory is uniquely positioned to help clients on their Marketing Re-invention journey. We build close relationships with our clients to fully understand their growth objectives. We then work collaboratively with them to help shape their transformation and support them on all aspects of this journey. This can encompass supporting them on developing a strategic vision, brand strategy, operating model, new ways of working, embracing new technologies, driving a culture change or building people capabilities and skills. We bring strong client-centred, Marketing practitioner skills and partner across the Accenture organization to help our clients create winning customer experiences and drive their Marketing performance.  Helping to guide people in Marketing through a transformation journey is a particular strength.

You'll learn, grow and advance in an innovative culture that thrives on shared success and diverse ways of thinking. We offer boundaryless opportunities that can drive your career in new and exciting ways. We work collaboratively, sharing insights and learning to help each member of the team to succeed with world leading clients across industries.

If you’re looking for a stimulating career working in a vibrant environment, with access to training and a global network of experts, this could be the role for you. As part of our global team, you'll be exposed to cutting-edge technologies and capabilities and will have the opportunity to develop a wide range of new skills on the job. 

In our team you will learn:

• How to shape winning customer experiences for our clients, through content transformation (strategy through to activation)

• To drive successful, data-driven business outcomes in client work predominantly in large scale global projects with the opportunity to work in multiple different industries

• Best in class principles, frameworks and methodologies to provide end-to-end expertise across the content lifecycle and reimagining the operations, processes and platforms underpinning it

• Thought leadership development opportunities, knowledge sharing and leading trends and technologies in the content and marketing space (in particular GenAI)

• Work at the intersection of Accenture Song’s Creative and Consulting teams, drawing on a global network of best-in-class content strategists and production hubs

As a Content Operations Consultant you will:

• Support content activation at scale opportunities through initial content discovery initiatives and proposal development tailored to specific client challenges and industries

• Manage omni-channel content production workflows end-to-end (from briefing to publishing), driving improvements and enhancements, including through offshore or centralised content production hubs

• Take ownership of project workstreams and respective client stakeholder coordination and relationship building

• Build and execute against the content transformation roadmap, bringing best practice delivery rigour in agile ways of working

• Ensure clients understand agreed workflows and manage them through the process, whilst developing and tracking KPIs

• Build strong internal networks and relationships, supporting opportunity origination, knowledge sharing and community building through side of desk activities

Who we’re looking for:

As a Content Operations Consultant you will have relevant expertise in Content and Marketing strategy and operations. You will work in our Marketing Advisory practice as part of Accenture Song. We’re looking for candidates who can demonstrate the following skills and experience:

• Experience in content and/or marketing transformation roles in-house or as part of a consultancy or agency

• Good understanding of the end-to-end content lifecycle (strategy, ideation, production, distribution and measurement) with experience in orchestrating and improving content processes/workflows

• An understanding of content creation processes (creative, adaptation, translation etc) for content across multiple channels

• Experience working with or application of content tools for example: DAMs (digital asset management platforms) and/or CMS (content management systems)

• Experience and ability to project manage your dedicated workstream for global client projects and apply learnings in a variety of client contexts

• Experience partnering centralised content production or marketing hubs, including working with offshore resources

• Strong conceptual and analytical thinking skills with excellent attention to detail

• Excellent inter-personal skills and the ability to influence, collaborate, partner and build relationships

• A natural curiosity and passion for marketing, marketing technologies and a strong understanding of marketing and industry trends

• Experience in any of the following sectors: Life Sciences and Consumer Healthcare, Financial Services, Consumer Goods and Communication, Media, Entertainment and Technology

What’s in it for you

At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes up to 30 days’ vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice

Flexibility and mobility are required to deliver this role as there will be requirements to spend time on-site with our clients and partners to enable delivery of the first-class services we are known for.

About Accenture

Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, marketing, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries — powered by the world’s largest network of Advanced Technology and Intelligent Operations centres. With over 750,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at www.accenture.com

Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too.

“Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us.” – Julie Sweet, Accenture CEO

About Accenture

Accenture is a leading global professional services company that helps the world’s leading organizations build their digital core, optimize their operations, accelerate revenue growth and enhance services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 774,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com 

Equal Employment Opportunity Statement     

All employment decisions shall be made without regard to age, race, creed, colour, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law.                                                          

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.