About the Role:

Grade Level (for internal use):

08

The Impact: As a member of the Marketing Department, you will provide webinar operational support for S&P Global Market Intelligences’ live webinars to a global audience of customers and prospects. You will highlight the breadth of our brand, executing webinar that feature our essential intelligence, while providing the best-in-class attendee experience.

The Team: The Events team supports the Marketing Team as they strive to positively influence pipeline, drive client engagement and build brand through creative marketing programs, differentiated channel management and operational excellence on achieving their sales, renewal and retention goals.  We are a highly-collaborative, creative, dynamic, ground-breaking global team, who work together on key initiatives to drive program content.

What's in for you: We are seeking a Webinar Operations Specialist to support a portfolio of global webinars, primary focus covering the European and APAC Markets region.  The role will see you assist marketers in coordinating, scheduling and manage webinar webinar logistics. You will support The Webinar global events team with updating our internal webinar management system and keeping event report systems updated. 
The ideal candidate will have experience with webinar, or virtual event platforms. The role requires strong skills in communication, project and time management, and cross collaboration in an organization.

The ideal candidate will have experience with webinar, or virtual event platforms. The role requires strong skills in communication, project and time management, and cross collaboration in an organization. 

Key Responsibilities:

• Collaborate with marketing managers to coordinate assets and deliverables in a timely manner

• Webinar management within the On24 webinar platform, including event setup, platform support, stakeholder reporting for key time zones in the Americas, EMEA, and APAC regions

• Coordinating with stakeholders from inside marketing and with the sales and product teams to schedule events, dry runs, and promotional cycles

• Train and provide support and instructions to the presenters.

• Act as the liaison between marketing managers and the Marketing Operations team to ensure the successful creation of all webinars

• Set clear expectations for marketing managers when coordinating webinar assets and offer guidance/feedback to marketers when needed

• Assist marketers in coordinating scheduling and logistics with stakeholders/speakers

• Execute live webinars and dry runs according to webinar guidelines and protocols and develop best practices (as needed)

• Manage webinar metrics in events database, post webinar reports, and quarterly reporting to measure webinar effectiveness

• Collaborate with webinar team on overall strategy development and timeline planning.

What We're Looking For:

Preferred Qualifications:

• Webinar support experience required – On24 technology exposure would be preferable

• ·Experience of executing and managing the logistics of multiple webinars is essential (training will be provided)

• Excellent oral and written communication skills, and strong interpersonal skills

• Ability to manage multiple webinars in a fast-paced environment

• Proven administrative, organizational and problem-solving skills

• Ability to work independently and within a team environment

• Some experience with webinar platforms

• Advanced knowledge of Microsoft Excel 

• Familiarity with other Microsoft Office products

• Experience with CRM systems-Salesforce a plus

• English speaking/writing

• Experience with On24 webinar Platform (not required)

Basic Qualifications:

• Candidates must have at least a Bachelor's degree in any relevant discipline.

• Has relevant support experience in webinar operations

• Willing to work in the EMEA shift

About S&P Global Market Intelligence

At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.

For more information, visit www.spglobal.com/marketintelligence.

What’s In It For You?

Our Purpose:

Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world.

Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.

Our People:

We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.

From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.

Our Values:
 

Integrity, Discovery, Partnership

At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.

Benefits:

We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.

Our benefits include: 

• Health & Wellness: Health care coverage designed for the mind and body.

• Flexible Downtime: Generous time off helps keep you energized for your time on.

• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.

• Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.

• Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.

• Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.

For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries

Diversity, Equity, and Inclusion at S&P Global:
At S&P Global, we believe diversity fuels creative insights, equity unlocks opportunity, and inclusion drives growth and innovation – Powering Global Markets. Our commitment centers on our global workforce, ensuring that our people are empowered to bring their whole selves to work. It doesn’t stop there, we strive to better reflect and serve the communities in which we live and work, and advocate for greater opportunity for all.
 

203 - Entry Professional (EEO Job Group) (inactive), 20 - Professional (EEO-2 Job Categories-United States of America), MRKTNG203 - Entry Professional (EEO Job Group)