Thuma is looking for a Retail Operations Manager to join our lean, fast-growing team and lead the operations of our retail stores. In this role, you will oversee the full spectrum of store operations for both new and existing locations, playing a pivotal role in their setup and success. Your core responsibilities will include planning and executing new store openings, implementing guest engagement flows, ensuring visual merchandising standards, inventory management, systems operations, new product launches, and assisting in team hiring, while ensuring 6-star guest experience, operational excellence, hitting store KPIs and reporting.
Success in this role requires exceptional communication skills, the ability to collaborate with diverse stakeholders, and a proactive approach to planning and meeting deadlines. The ideal candidate will have a proven track record in retail operations, strong project management skills, and the ability to juggle multiple tasks in a fast-paced environment.
Thuma’s Headquarters is based in the historic Presidio neighborhood of San Francisco. In recognition of the personal and professional benefits that team members gain from time spent together in person, we organize a range of events throughout each year designed to bring our entire team together!
Why Join Us
Equity/401k: Participation in employee stock option plan and our 401k program where we will match up to 6% of your contributions
Benefits: Comprehensive medical, dental + vision coverage options with generous employer contributions
Extras: 12 weeks of paid parental leave and company sponsored membership at One Medical
Dream Setup: MacBook Air, Airpod Pros, Magic Mouse, Magic Keyboard, Display Screen
Flex Time: Run errands as needed, just get your stuff done
Flexible PTO: We believe healthy, happy, relaxed people do better work
Hybrid: Flexibility to work between your home and our office with everything you need to be successful in both
Employee Discount: We provide an employee discount of 40% off all Thuma products
Cell Phone Stipend: $100 per month to recognize that you will use your cell phone for work related things
Commute Reimbursement: Up to $150 per month for your commute to our office
Room Upgrade: A complimentary product credit when you start, worth up to $2,000
Who We Are
Thuma is a bedroom lifestyle brand, offering customers Bed Time essentials and amenities designed to celebrate life’s simple pleasures through thoughtful elevated design, quality craftsmanship, and modern convenience.
We recognize that people come with a wealth of knowledge and are talented beyond the scope of a functional role. If this sounds like you, we encourage you to apply even if your experience doesn’t precisely match our job description. We hire for integrity, initiative, collaborative spirit, open mindedness, and willingness to learn.
Thuma is dedicated to going above and beyond to bring people with diverse perspectives and unique experiences together to do great work. We strive to create a sense of belonging by creating an inclusive culture where everyone can be their authentic self and by treating each and every team member with kindness, equity, and respect, always.