Lead Analyst, Technology Centre

Posted:
8/23/2024, 6:14:23 AM

Location(s):
Federal Territory of Kuala Lumpur, Kuala Lumpur, Malaysia ⋅ Kuala Lumpur, Malaysia

Experience Level(s):
Senior

Field(s):
IT & Security

Are you ready to shape a better tomorrow?

AIA Digital+ is a Technology, Digital and Analytics innovation hub dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help millions of people across Asia-Pacific live Healthier, Longer, Better Lives.

If you are hungry and driven to play an active role in shaping a better tomorrow, we want to hear from you. Because the work we do at AIA Digital+ makes a difference in the lives of millions of people, every day. We will equip you with the critical skills, tools and technology, and endless opportunities to learn, contribute and thrive in a dynamic and exciting environment.

If you want to shape a brighter future at AIA Digital+, please read on.

About the Role

IT Administrator with a background in O365 administration and end-user computing services. This role requires a passion for security, and a self-starter attitude. The ideal candidate will be committed to protecting employees and their devices and eager to expand their security knowledge.

Responsibilities:

• Manage and maintain the organization's Office 365 environment.

• Ensure the smooth operation of email, collaboration tools, and other O365 applications.

• Troubleshoot and resolve O365-related issues for end-users.

• Provide technical support for desktops, laptops, mobile devices, and other end-user equipment.

• Assist with the setup and deployment of new devices and technologies.

• Implement and maintain security measures to protect employees and their devices.

• Monitor security alerts and respond to potential threats promptly.

• Maintain SOP and documentary

Requirements:

• At least 2 years of relevant hands-on experience systems, network and security administration

• Working knowledge of O365 systems. Certification a plus.

• Knowledge on Azure or AWS cloud will be added advantage

• Self-motivated with good interpersonal and communications skills who is able to work independently.

• Strong analytical, problem solving and documentation skills.

• Degree in Computer Engineering / Information Technology or equivalent Candidate without a Degree but has vast network experience will be considered.

Build a career with us as we help our customers and the community live healthier, longer, better lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.