Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi’s server platform infrastructure team.

By Joining Citi, you will become part of a global organization whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. The team that you will be part of, is responsible and accountable to keep our server platform safe & stable. The Infrastructure Technology Lead Analyst is an intermediate level role responsible for assisting with supporting server platform, simplifying process & procedures, technical guidance and securing the environment.

The team of mainly Level 3 Unix Senior systems administration group supports franchise critical applications within the business sector. The role will provide in depth operational support of Unix platforms across  IaaS, MVM, standalone physical nodes and Veritas clusters.  Core responsibilities will involve planning and coordination of tasks related to advanced OS administration, subject matter expertise, infrastructure product management and ensuring optimal Level 3 SA support for corporate applications. Develop reports and metrics to assist management in progress tracking and set priorities. The individual will be responsible for overseeing all Infrastructure initiated deployments and vendor escalations. Automate processes and improve efficiencies. Adhere to corporate and business specific policies and consider appropriate controls as part of day to day responsibilities. Partner closely with business teams and maintain a strong client focus to drive customer satisfaction.

Due to the global nature of the role, working hours may vary and the successful candidate is expected to adapt to the competing and challenging needs of his or her business line(s).  Significant Technology Infrastructure experience is essential, and while Citi organizational knowledge would be a bonus it is not required to apply for this role.  Experience in one or more business products which make up Citi’s ICG,GCB or GFT business would be beneficial.

What you’ll do

• Acts as SME to senior stakeholders and /or other team members.
• Be an active member of Level 3 Platform Operations Team.
• Collaborate with Release Engineering & Product Development teams to develop change management strategies.
• Manage efficiency and performance of system resources utilized, to balance demand (load), capacity, and product service performance.
• Drive total quality improvement of the cloud solutions to minimize and eliminate incidents due to architecture or design defects (SPOF), capacity related incidents, and EOL/EOVS.
• Create complex project plans, perform impact analyses solve/work high impact problems/projects, and provide resolutions to restore services.
• Provide technical/strategic direction and act as advisor/coach to lower level analysts.

What we’ll need from you

• Strong Linux administration & troubleshooting ( RHEL 6, 7 and 8) experience 
• VCS cluster experience and knowledge on Linux clusters
• Proficient with performance and systems management
• Good understanding of Linux builds and monitoring tools
• Familiarity of Oracle database and ASM/RAC clusters
• Strong scripting knowledge to automate functions
• Strong customer and colleague communication skills, both written and verbal
• Strong organization and planning skills

What we can offer you

By joining Citi Solutions Center Poland, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed) and enjoy a whole host of additional benefits such as:

• Private Medical Care Program
• Life Insurance Program
• Pension Plan contribution (PPE Program)
• Employee Assistance Program
• Paid Parental Leave Program (maternity and paternity leave)
• Sport Card
• Holidays Allowance
• Sport and team recreation activities
• Special offers and discounts for employees
• Access to an array of learning and development resources
• A discretional annual performance related bonus
• A chance to make a difference with various affinity networks and charity initiatives

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.

#LI-MK2

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Job Family Group:

Technology

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Job Family:

Infrastructure

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Time Type:

Full time

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