Project Role : Operations Engineer
Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement.
Must have skills : Enterprise Systems Monitoring Tools
Good to have skills : NA
Minimum 7.5 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary: As an Operations Engineer, you will support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. You will ensure the smooth functioning of systems and services to meet the needs of the organization and its clients. This role requires strong problem-solving skills and the ability to collaborate with multiple teams to provide effective solutions. Roles & Responsibilities: - Expected to be an SME - Collaborate and manage the team to perform - Responsible for team decisions - Engage with multiple teams and contribute on key decisions - Provide solutions to problems for their immediate team and across multiple teams - Ensure the smooth functioning of production systems and services - Manage delivery of services based on operational requirements and service agreement - Collaborate with multiple teams to provide effective solutions - Identify and resolve issues and incidents in a timely manner - Ensure compliance with operational standards and procedures - Monitor system performance and identify areas for improvement - Implement changes and enhancements to improve system functionality - Conduct regular system audits to ensure data integrity and security - Provide technical support and guidance to team members - Stay updated with the latest industry trends and technologies - Contribute to the development and implementation of best practices - Participate in on-call rotations to provide 24/7 support Professional & Technical Skills: - Must To Have Skills: Proficiency in Enterprise Systems Monitoring Tools - Strong understanding of system monitoring and management - Experience with incident management and problem resolution - Knowledge of ITIL framework and best practices - Experience with automation and scripting languages - Good To Have Skills: Experience with cloud platforms such as AWS or Azure - Familiarity with DevOps principles and practices - Experience with containerization technologies such as Docker or Kubernetes Additional Information: - The candidate should have a minimum of 7.5 years of experience in Enterprise Systems Monitoring Tools - This position is based at our Bengaluru office - A 15 years full time education is required

15 years full time education

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Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 750,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com

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