Under general supervision and following prescribed procedures, this job supervises environmental service aides in accomplishing the housekeeping services of the hospital interior and related hospital properties, as well as to coordinate these activities with other department; assumes responsibility for 24 hours/ 7days a week seamless service of environmental services assigned staff, performing cleaning and/or project work at the company's medical facilities as a working supervisor; and monitors environmental services employees to ensure that area assignments are maintained in a safe, clean, aseptic and operationally effective condition.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company's discretion.
 

Education 

Required - High School diploma or equivalent

Preferred - Associates degree in Business Administration or Management

Work Experience

Required - 1 year supervising experience

Preferred - 1 year supervising experience in health care or hotel

Knowledge Skills and Abilities (KSAs)

• Knowledge of regulatory environment; knowledge of cleaning chemicals; proper use and
  maintenance of power equipment, such as automatic scrubbers, carpet shampooer, etc.; proper floor care; carpet textile; upholstery fabrics; wall and floor coverings; wood; and synthetic finishes.
• Strong supervisory skills to ensure that work techniques, quality assurance standards, department policies and procedures and job specifications are adhered to.
• Strong interpersonal communication, service recovery and conflict mediation skills to deal courteously and build relationships with employees, patients, families, visitors, nurses, physicians, unit directors, etc.

Job Duties

• Supervises and leads Environmental Services Aides to maintain assigned area in a clean and aseptic manner.

• Exhibits responsibility for the professional development of employees and maintains required professional knowledge and technical skills.

• Exhibits effective communication and customer service skills.

• Exhibits the skills to adapt to change and accept constructive criticism in a positive constructive manner.

• Other related duties as required. 

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.

Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.

This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.

The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
 

Physical and Environmental Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Heavy Work - Exerting 50 to 100 pounds of force occasionally, and/or 25 to 50 pounds of force frequently, and/or 10 to 20 pounds of force constantly to move objects.   (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Physical demand requirements are in excess of those for Sedentary Work. Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible. NOTE: The constant stress and strain of maintaining a production rate pace, especially in an industrial setting, can be and is physically demanding of a worker even though the amount of force exerted is negligible. 

                                                                                 

Mechanical lifting devices (carts, dollies, etc.) or team lifts should be utilized.

Normal routine involves no exposure to blood, body fluid or tissue, but exposure or potential for exposure may occur.

The incumbent works with patients who have known or suspected communicable diseases and may enter isolation rooms. The incumbent has an occupational risk for exposure to all communicable diseases.

Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role.

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Individuals who reside in and will work from the following areas are not eligible for remote work position: Colorado, California, Hawaii, Maryland, New York, Washington, and Washington D.C.

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