Overview

LocumTenens.com has been leading the way in a booming healthcare industry since 1995. Locum Tenens is a Latin phrase meaning, “to substitute for.” When hospitals are understaffed, they rely on us to find them the right temporary physicians to fill in when needed. Every associate at LocumTenens.com plays a role in getting patients seen, no matter what they studied in school or what their role is here. Located in Alpharetta, GA, we boast a state-of-the-art campus featuring world-class amenities. There’s nothing ordinary about a typical day here, take a look for yourself: https://share.vidyard.com/watch/VfMVtWsvT1pn4T6nvUZxn1.

We are a Jackson Healthcare company and we are now the second largest healthcare staffing company in the U.S., serving more than 7 million patients in over 1,400 healthcare facilities.

The Travel Specialist is responsible for booking and following up on travel reservations including air, hotel, and car rentals for clinicians and internal corporate employees. This role is responsible for achieving individual and contractual service level goals related to telephone, quality, and productivity as well as monitoring, sorting, and working global distribution system (GDS) queues to maintain quality control daily.

ESSENTIAL FUNCTIONS AND BASIC DUTIES:

Travel Bookings - 100%

• Books travel requests made by Customer Care Specialists on behalf of clinicians within assigned divisions
• Researches travel issues and takes corrective action
• Works with Travel, Inc. corporate or Travel, Inc. consultants to learn new software and take ongoing GDS training
• Keeps management well informed of area activities and of any significant problems
• Completes assigned documentation in an accurate and timely manner

SECONDARY FUNCTIONS (IF APPLICABLE)

• May work on special projects or other duties as assigned

SUPERVISORY/BUDGETARY/EXTERNAL COMMUNICATION RESPONSIBILITY

• Communicates with external travel vendors

QUALIFICATIONS – EDUCATION, WORK EXPERIENCE, CERTIFICATIONS

• High School Diploma or equivalent required; Bachelor’s degree preferred.
• 1-2 years of corporate travel experience on Worldspan or Sabre required  

KNOWLEDGE, SKILLS, AND ABILITIES

• Ability to adhere to and exhibit the Company Values at all times
• Working knowledge of Microsoft Word, Excel, PowerPoint, Outlook, and Teams
• Working knowledge of Global Distribution Systems (GDS)

• Strong customer service mindset
• Strong organizational and time management skills
• Ability to work independently
• Strong communication skills - both oral and written
• Ability to work with sensitive information and maintain confidentiality
• Solid critical thinking and problem-solving skills

KEY COMPETENCIES REQUIRED

Customer Focus Optimizes Work Processes Tech Savvy Interpersonal Savvy Decision Quality Builds Networks Action Oriented Communicates Effectively Resourcefulness Instills Trust

PHYSICAL, MENTAL, WORKING CONDITION, AND TRAVEL REQUIREMENTS

• Typical office environment - sedentary with typing, writing, reading requirements
  • May be able to sit or stand
• Speaking, reading, writing, ability to use a telephone and computer
• Ability to exert up to 10 lbs. of force occasionally
• Ability to interpret various instructions
• Ability to deal with a variety of variables under only limited standardization 

This position description is not intended to be all inclusive or comprehensive; additional functions and requirements may be assigned by supervisors as deemed appropriate.  In accordance with the Americans with Disabilities Act, it is possible requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization. Position descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law.

What is in it for you

Company-paid benefits (Basic Life and AD&D, Short and Long-Term Disability, Employee Assistance Program, Compass Health Advocate and Transitions).
Healthcare benefit options (Value Plan, High Deductible Plan with HSA, Healthcare FSA, Dependent Care FSA, Prepaid Legal Services, 529 Savings Plan, Pet Insurance).
Paid maternity and paternity leave.
401K with 35% match for every dollar up to 8%.
PTO that accrues at a rate of 15 days/year for 1st year and continues to increase with tenure.
Tuition reimbursement for continuing education.
An opportunity to work at a state-of-the-art facility in Alpharetta which features an on-site daycare and cafeteria, world-class fitness center and wellness clinic.

EEO Statement

Locum Tenens is an EEO/AA Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender, gender identity and expression, national origin, age, disability or protected veteran status. We celebrate diversity and are committed to creating an inclusive environment for all of our associates.